Has anyone had problems with the milwaukee doctor?? I went and saw him a couple weeks ago and prescribed me the same I could have got from my local doc... Anyone else run into this. This is what they told me: We stand behind our docs and you cannot go into your local doc and tell him how to prescribe. Well I can at least call my local doc back and say this isn't working with them I can't get a hold of the doc and they won't let me talk to him.. All for $285.00 and a long trip! WTF! Any ideas how I should handle this??
BTW I have good records and have shown what I've been prescribed in the past. I'm a clean cut guy just need pain relief for my back problems.. This sucks!

Will that work, but I did see the doctor and he did prescribe something, but now I can't even talk to him??
So what would I tell the CC company?? I have nothing to hide, but I don't think I should have to pay all that money??

That's pretty ridiculous.

You got the service you paid for and just because the professional opinion you got (the doctor) doesn't jive with your non-professional opinion does not entitle you to a refund.

The CC company will not give you a refund because you got the service you paid for.

Some people should use a little common sense when threating a chargeback.

Yeah see and that's why I'm not doing a charge back yet. but come on these doctors gotta know what there getting into wouldn't u think??? specially since I don't even have the doctors number now what if I had an emergancy and he needed to be reached. OH I'm not done with this yet...

Theres gonna be some problems and it's gonna be more then a charge back!!! I'm in the process of looking into somethings and looks like I'm a lot more protected then they are..

I really don't know why you're soo cranky but I don't care.

If you don't like the results you got go back to your origional DR. or go and get your own MD shingle.

The only problem I see is your attitude about what the professional prescribed.

Sorry hickboy, I just call 'um as I see 'um.

I would go to my origional Dr. but they don't prescribe enough hence why I went this route!! It doesn't take a rocket scientist to figure this out!!! There'd be no need for referal services if doctors did prescribe cuz we'd all just go to are local doctor.
OH I'm sure you'd be cranky to if you were in my shoes...
And we wonder why these companies don't stay a float for very long and get shut down...

I can sympathize with your pain and your Doctor/relief scenario is very common.

By now you should realize that underprescribing is why most members are here but a chargeback is not going to happen in your situation and your threats only make you look foolish.

Even thou your prescribed meds are not up to your expectations, your only recourse is to find another provider.

Sorry, that's just the way it is in this country right now.

I never said I was gonna do a charge back if you read back someone else metioned that... I will be reporting them to the better business be. Because I'm sorry but they need to look into there doctors a little bit more. Isn't that why I forwarded my records to them first??? I mean come on!! Anyway it'll get taken care of don't you worry and I won't be doing a charge back!!

and another thing Old Hippie isn't this forum to inform people of experieces and such... I'd hate to see someone else waste there money if there not gonna get the care they need...

Please come back and let everyone know how it went with the Better Business Bureau.
I doubt that the Bureau gets many customer complaints about patients unhappy with the type of pain medication their doctor prescribed for them.
Or is your complaint going to be about the Internet web site that didn't refer you to an appropriately compassionate physician?
Either way it will be interesting to hear from you how the Better Business Bureau responded to your complaints.

Well one thing is they won't give me the doctors number or let me talk to him, now how can a referal company control that??? They are not doing what they said.. They also sent out an email to all there customers telling them how there milwaukee visit was and to tell them what meds were prescribed so hmmmm something not right here... Like I said I have nothing to hide and I don't like getting scammed.. Now come on WE ALL know here on DB why people use Referal services for doctors it's not to find an under prescribing doctor??? Little common sense....

And yes I will let everyone know...

How did you got scammed. You had to of realized from reading these boards, it is up to the Doctor to prescribe. All your getting from these referal services is the name of a Doctor you go to and there is no guarantee you will get anything. Now I do think these doctors may or may not be clear as to why or what the purpose is, and that is why so many are bailing, but you were not scammed. You just are mad you did not get what you assumed you would get. Do I think it is wrong with what some of the F2F groups are doing, yes, from what I read however it is not up to them but the Doctor, it is their license

Wow sounds like a raw deal.I use eclinic for the Dr. in the Dallas area.He gave me his card with email and phone number.I'd raise hell over it,what kind of Dr. won't let you get in touch with them?

Hick I would think you could google the Doctors name and call him direct at his normal clinic right ?

I tried Googling it, can't find it they didn't put his first name on the script.. I'm gonna keep trying to find him. I found the clinics number but nobody answered today so I dunno what to do..
Thanks for your help if anyone else has any ideas let me know.
I was getting really frustrated I thought this board was to help people and all I get in the first couple posts is a bunch of people just ripping me to shreds I just don't get it aren't we all here to help eachother out I know most of us have been in the same boat. Instead of ripping eachother apart let's try to help eachother I think that'd make more sense cuz it's not getting any easier out there!!
I know I should have taken his name off of the script but I was so upset on how the appointment went I just didn't...
I was his last patient and was in with him for like 3 minutes at the most... he barley even looked at me or checked me out... It just sucks cuz that's a lot of money and now I won't have meds..
Thanks Chopper01 and Green82 apretiate you not just jumping down my throats like the previous posters!!
I guess I'm just to trusting....
Like I said anymore ideas let me know cuz I'm so frustrated about this and am gonna do something just not sure what to do about it yet!!
BTW I emailed them a couple times was really polite told them to take there time and see what they could do and they just snapped right back and said nope nothing we can do.....

I agree it's up to the doctor, but don't you think the referal services should discuss this stuff with the docs, come on most of us that are going to see these docs are OCS people and the referal services know that!!! There not gonna be in business for long because there not gonna have any patients..
I'm sorry I feel I got scammed! I could have gotten the same thing from my local doc!! That's why I chose to go this route!
P.s did I mention I have really good records??

Hick if I had your experience I would also feel ripped off, people can say its up to the discression of each individual Doc but I say that B.S. The whole reason we are paying these outrageous OCS prices is because we are looking for compassion and the OCS companies know that and should be telling each new Doc they sign up exactly what to expect. For example If I had paid $300 for my F2F and walked out with a script for 800mg IBU I would be livid and wanting a refund from the OCS......The OCS' only exsist to refer patients to sympathetic Doctors, I dont need a referal to find a run of the mill Doctor to write me IBU and tell me to take it easy.

yeah see and that's what he was going to write the script for and I'll said Doc I got that at my house I don't need anymore of that...
Thanks again Chopper I always liked your posts on the PPC thread.. It's to bad it's not that easy anymore....

I personally think that these F2F are noy being totally up front with the doctor, and yes if it is his license it is up to him. the F2F is basically telling you where to go, and it is then up to the doctor. doctors also have to follow the guidlines of their state. in the real sense, no you were not scammed, from the Doctor. it may not have been made clear to you what the F2F was offering, but as i have read and read, it is up to each doctor. i think t he F2F in some cases are taking advantaage and i do not think they are being clear with the doctors but also one cannot demand either. i do understand your feelings i really do, but your probably not going to be able to do a charge back as you did recieve the service. i really do not know what the answer may be

Thanks Sammtana!! Well hopefully this will be a warning to other people...
It would be nice to be able to talk to the doctor though, hell I'd even drive up there. I even took my MRI photos and he didn't even look at them, now doesn't that say a little something??

I truly think these Doctors agree to do the service, i mean lets face it the pitance they get from even the insurance companies makes it hard. I then think they get into it and no i really do not think it is completely clear to them. i am guessing they are told it is up to them as they see fit and that is what they do. but i also think the only ones getting rich here are the groups. i think it is so unfair to pain patients as it is becomming harder and harder to get treatment. I really do understand, and did not mean to sound harsh after I re read my one response. But I also understand from a stance of a license involved how it can be. i just do not believe many and it is not all but when reading the boards and the threads it is getting easier to see what is going on. I think these referal groups need to offer something for that kind of fee but what it appears to be with some is a fee for a referal and then up to the Doctor. Okay this may be an off the wall suggestion but check your laws in your state, then look for an old timer in a small town, who does it all and loves his patients kwin, i am not kidding. i know i had one of them in the big city, he then passed away, and the new Doc was good but then we relocated, and well i am stuck in the land of the lost. lol anyway hope it all works out for you

Sammmtana- You hit the nail on the head, these OCS' are not being upfront with the new Docs they sign up and they end up getting spooked and quiting. I think these OCS' know there days are numbered and are looking for volume instead of repeat business.

Thanks you guys, Yeah I was gonna go with a local guy from the get go but thought I'd have better luck with the referal company because you'd think they'd specialize in pain medication. Well I just hope this is a warning to others to be very careful and get the doctors name before you pay so you can do some kind of a check on him or her... I sure hope everyone finds the help they need because it's been damn tough lately for everyone!!

I certainly do not mean to insult or judge anyone here. I only have to wonder why anyone would go to a doctor to tell him or her what to do. Seems like that would be the job of the professional in question.

If a patient has a problem with the doc’s diagnosis and treatment, that patient can certainly go to another doc for a second opinion. That still is not illegal in this country. So far.

Like any professional in any field, you pay for expertise. This chargeback idea seems a bit like extortion to me. I strongly recommend that you rethink this matter, while as a fellow pain sufferer, I wish you all success in finding a solution to your problem.

-PG

Yes I agree with you but then I would have gone to my local doc... I'm not saying I tried to tell the doctor what to prescribe but I would expect more since most of the OCS's have moved to the face to face type of thing.. Had no problem with the OCS's prescribing... Thanks for your input though.. I think if you were in my shoes you'd be just as mad and would want something done... Unless you gotta lot of money to burn then maybe it wouldn't be a problem but I don't and I just don't wanna live with the pain, and I'm tired of getting taken advantage of... It will be taken care of trust me!!

And again let me remind you if you were in my position you'd be just as mad!!! Don't tell me you'd just turn and run and say OH WELL! We know what we expect out of these new companies. If the doctor is scared then he shouldn't be working with a referal service that is there for pain patients!! I've got a lot of resources in my line of work and it will be taken care of. Theres a lot of favors that people owe me and they will take care of it. Tell me this I should at least be able to talk to the doc about how my treatment is going agreed??

BTW: I'm giving them one more chance to be able to speak to the doctor, and if that doesn't work then I will start!

hickboy...The whole scenario $ux!! You most certainly should be able to Talk to the Doc!!!! Don't you have his Name on your Script? You know where you saw him....Go Back to his Office and Confront him! Just seems to me that these F2F referral are all about the Cash! ...Which does Not surprise me at all!....I would have hoped that they Really Cared about the Patient....But that doesn't seem to be the case!
Good Luck
Stevo

I am glad I read this topic, as I emailed eclinic 2 weeks
ago, and still have no answer, so I can assume this is not
going anywhere.

I hope the other members have resolution and get their
moneys worth.

Thanks Stevo,
I was seriously thought hmmmm I wish she Stevo would read this cuz he's always very fair with things.. Yeah I tried calling the place yesterday and no answer I'm gonna try again today, and like you said I might just take a trip up there and see the doc and talk to him. The thing was it was kinda in a scary part of town I didnt fit in.. Thats why I wonder maybe I was to clean cut lookin?? I dunno. Yeah only his last names on the script and I can't find him when I google him Anywhere..

So you can't even find him in the State Database of MD's!

On the Prescription you recived there should be a DEA number, you should be able to search his license. I am guessing this was not his regular office but something he set up. i mean who knows. but on the RX, it has to have his full name, address and phone number, and his license number. you should then be able to do a search. The only reason I can think they do not want the PT speaking to the Doctor is fear the Doctor might give a refill and then F2F group not get their fee. However, on the other hand, once you pay the fee and do the consult and a RX given, depending on the contract, I am not sure what obligations are from the Doctor. Also to Chopper, I really do beleive they are not being upfront. I read on another thread how the doctors can read the charts and know what is going on, but if the doctor quits because everyone wants hydro, then no, he was not in full understanding. now any doctor has the right to prescribe what they feel best, but I am begining to think these doctors are getting in way over their heads, and are getting spooked. can;t say i blame them., i would not be thrilled someone screaming at me for hydro, but then again the PT it seems is being lead one way and the Doctor another. I think for some these services can work but be really careful and investigate. I have read responses from reps, and one group seems a lot of people like but me their response, I would be like stick kwim. In no way am I bashing the services, just looking at both sides, from what I am reading but all just my opinion.

Before I went to my F2F I googled the Dr. and nothing came up. Good sign believe it or not. So I still needed confirmation this Dr. was not in any kind of trouble.
I had to go to the state MD data base to find him which I did without a problem.
The Dr. I used has a license in two states so I checked both.
K

Well on the script bottle theres no DEA name, but I did finally find his first name in an email so when I get back into the office I'm gonna try to search again.

I kinda understand these doctors getting spooked, but I also think that the doctors should be able to gather between records and meeting the patient how they act ect and be able to prescribe from that... I've been thinkin about it and maybe I was to clean cut looking and he thought I was an agent or something I did kinda stick out in this office I don't wanna say it was in a bad part of town but I was out of place being in this part of the city... I don't mean that with any disrespect but when I came in the door believe me heads turned like why are you at this clinic... I just wanted to say damn it I wanna be able to just live a damn normal life and take my 4 a day. For God sakes I don't even drink!!! LOL! I am seriously picture a farm kid hickboy, clean cut, Minus the farmers build I'm kinda small LOL! but I just have a very very bad back!!
Am I rambling?? Ok I'll stop!

Here's the thing...These are F2F services, spawned by OCS's industry law changes. THESE Drs should know what they are siging up for, THEY SHOULD review ALL records prior to seeing the patient.

THEY CANNOT EXPECT to charge $285.00 plus the cost of the Rx to be scripted 30 pills, no refills and some patchs, which mind you the patches themeselves are EXPENSIVE.

I understand FULLY that one cannot go into a local Dr office and Demand anything...Otherwise none of us would have been in here in the first place...BUT considering the situation and $$ there is an EXPECTED level of service...You don't walk into Burger King, Order a chicken sandwhich, PAY FULL PRICE And walk out with a third of one and NOT BE PISSSSSSED!! There is an EXPECTED level of service.

This FAULT lies STRICTLY on the shoulders of ECLINC and If they are NOT being up front with the Drs and they are NOT reviewing records, well then that is their bad...and HEY if Burger King Gives me 1/3 of a Chicken Sandwhich you can be you A$$ I am only paying for 1/3 AND I AM YELLING AT THE MANGER That I was not served the WHOLE thing in the First place.

So Hickboy, you ride these people at Eclinc until your bow legged. I am soo sick of this INDUSTRY taking advantage of us pain patients...It gets worse and worse and NO ONE deserves to be treated this way.

And yes, if it was a REGULAR Dr appt, set up the normal way...you guys could knock yourselves out defending the Dr...But THIS IS NOT THE SAME THING!!

Luv ya hickboy, keep that chin up your doing the right thing!!

I really think we will start to see these F2F referal services droping off the map due to patients jumping ship and seeing the Doctor direct. Hickboy I hope everything works out for you please keep us updated.

I will thanks Watcher and chopper yeah I'm working on the local deal so hopefully soon I'll find something. I'll keep you posted...

Doctors cannot consistently prescribe higher levels of pain medications for numerous patients without undergoing increased scrutiny. A doctor who prescribes 90 hydro to every patient is doing himself a disservice. He should mix up the medications, the quantity, and demand that the patient have great records. Although the money we pay seems like a lot to us, it is nothing to them considering their license can be revoked.

Surely not all patients NEED to have Hydro, some could use Tylenol #3, or Darvocet, or switch the dose of Hydro. They could also alternate prescriptions....That would be the smart way to do it.

Yeah, but then the person who ended up with Darvocet would be back on this board complaining....
Face it, we want our hydro because it works. And the reason we go to the services and pay our money is because we are expecting to get a doctor who will give us what works.

Also, a price of $285 isn't really all that expensive - I have no insurance, and when I broke my foot, I paid $280 at a clinic to see a doctor, get an xray, and a pair of crutches. Oh. And I was told to take Motrin. ha.

I do agree that not everyone needs hydro, but I just wish we were all friends sitting around drinking coffee so I could pull my records out and show all of you and be like see what do you think??
But I figured these places would be set up like pain centers, the only difference is that we go in only once a year.. Shi$ do a pee test on me once a year be more like a pain center, I just liked this methoid because it's convienent with not having to go see the doc every 3 months.

BTW: You know what I love about this forum is that everyone looks at everything differently, and I am one of the most opened minded people you'd ever wanna meet I always seem to find something positive in what people say. Anyway thanks for the posts..
Anyother ideas???
And by the way I thought these companies were suppose to be juse continuing treatment, like I said just like a pain center without all the hoops it just costs more.

Gurrrr I'm so frustrated!!
So I found the number of the clinic I went to, called it, asked for the doctor and she said who?? and I said it again and said yes I met with him last saturday and she said um no we don't have a doctor here by that name WTF! I was excited I thought well I'll talk to the nurse and explain.. But he's the ghost Doctor??

So I still can't find this doctors name even when I google

Just to let you know I AM NOT one of those people that would keep calling the clinic or keep annoying the referal service, but still I can't get any answers on if I can talk to the doc...

is there a search engine better then google to find these docs.
Like I said all I have are his name no D. number or anything.

Hickboy - that is completely weird. And scary. One must wonder - just WHO did you see???

Sweetie, I hope you can get to the bottom of this. EClinic must be the key who unlocks to door. They have an innate responsibility to do so.

As far as having to prove your need - noone needs to do that to anyone on this board. The truth is, unless someone KNOWS you, no judgement can be made. Even then - I mean I look pretty good, but I am definitely NOT. So (advice alert) don't bother explaining to people in cyber space. I personally believe in taking people at face value until they prove otherwise.

I really hope you can get answers cause you deserve that (at the very least.)

This whole thing sounds really weird.Have you contacted eclinic again?

If the Dr. hasn't had any issue he or she will not come up on google. Just try this link http://www.dleg.state.mi.us/verify.htm . You have to pick what kind of license you are looking for in Michigan. This case would be MD.
Steve mentioned looking at a link like this and so had I the other day since happily google (The Dr. didn't have a criminal record or giant lawsuits against him) didn't bring your Dr. up. I took the time to find it for you using Google. This link will most likely not provide a phone number only that he's a licensed Dr. in that state and his history.
I've read this whole thread. Why at the time he gave you the script did you not speak up? That was the time to do something about this problem or wait until your teleconference. This feels like buyers remorse.
During my F2F I spoke up when 60 was offered and got another 30. You have clearly stated here you want your 4 a day. That most likely will not happen. If you got 60-90 a month that is the most the Dr.s will give.
If you got 90 and are trying/demanding another 30 I bet you they land up dropping you from their program. If you do all the things you say your going to do you are going to land up with 0 and no recourse since you most likely signed a statement you agreed to pay for a service which they provided, and they did provide you with this service.
Yes the OCS gave more, I agree.
K

The key is with eclinic, and it is very odd they are not responding to you. I am seriouse though instead of emailing them call them. Also one of two things with the nurse, either the Doctor used the space, and say is friends with the Doctor who owns the space, or the nurse lied. Did you tell her who you were before she said no or did she say no up front. That I agree is very odd. Also the description of the the RX pad sounds even odder. I have a question for you but if you want you can PM me, would rather ask there. If not I understand. Anyway, it is very odd. The only problem with the charge back and I doubt one could be done because technically the service was rendered, but maybe this doctor got freaked out.I am seriouse these groups the more I read and the more I read from their reps, are so not being upfront with the Doctors. they seem to be telling the docs one thing and the patient another, and I agree with Dharma and have said it before, there license is on the line here, and I cannot place blame with the Doctor but the service it self. I really think they are not being honest totally. Then the Doctor gets in there and realizes what is going on and bales. And I also agree with Tango that it is fine to speak up. sometimes it is the only way. Also what did you say to the Doctor when you got the script. I was curouse what exactly they gave you and you can answer in PM as some of the F2F were selling some cream or some nonsense. anyway, i am not sure what recourse you may have, and all though I do look at all sides, somewhere in the middle it all falls into place. I mean even a Doctor one goes to for years and years is not goign to tolerate a patient demanding pain meds and telling them how many they can have. It is his or her license and that is the bottom line and that is why the taste for these groups makes me go yuck and it has been from my own experience asking questions as well as reading responses from some of them and w ith each group some love some hate them. But the one thing is you do have the right to speak up but always do it right away. I was going to use one because at the time, we had no insurance and I could not swing going to the ortho, but at this time I am going to suck it up and wait. I do understand on both sides from being a consumer but also working in health care and the demands placed on the providers as well as the PT's

To add one more point. The Dr. or service most likely rented the office for the day the regular staff and Dr. was off. This I'm seeing seems common so the office girl or nurse would not know of the Dr. you were calling about.
K

Well first off, and I appolize for being a horrible writer and not making sense all the time.. I wish we were all on conference call because I'm such a horrible writer and it embaresses me because I write like I talk LOL!.

Eclinic emailed me back today and said they did not feel comfortable with giving me the doctors number because all they have is his Cell phone number.. But they said I could email him and gave me a yahoo email address. Now who's to say this email isn't going right to them and there just gonna respond and it won't be the doc??

I agree I should of spoke up at the appointment and I kinda did he started writing the script out for IBprf. and I said doctor I've got plenty of that and I use that for in between pain. I didn't wanna beg or ask for more because I didn't wanna sound like a druggie or something, so I agree it was kinda my fault there, but he did say when he looked at what I was previously taking and said OHHHH you take way to many it was a script for 120, I've always filled it at my local pharmacy, never anywhere else, and I've always been good, the thing is that when I was doing OCS direct script which worked out really well. The pharmacy knew me by name were always friendly ect ect ect. I even told the pharmacy before hand that I was going to see another doctor and he was my new doctor....

So what do I do now do I email him and hope it's really him that's emailing me back or what??
Like I said I haven't sent them a ton of emails I've been very friendly and I just wanna try to resolve this someway somehow..

I'm so glad that this forum is here I just want everyone to know I appretiate all your imput I'm very open minded and taking a little something from everyones advice.....

I think you are taking a chance asking for more in an email. If you feel strongly enough about this than yes. Why I say yes is that you can confirm with him in your Teleconference that you corresponded by email. I think it's illegal to pretend to be a Dr. (okay we all know the OCS did this at times) so if the Dr. says he never got one from you than you would have recourse with the service.
I'm assuming now he gave you 60 since he said 120 was to much.
Mention you are having a lot of break through pain and you're taking your Advil as promised but you're not sleeping well. I don't know, maybe that will help.
I remember being very annoyed when I was told 60 in the office along with an anti inflammatory med (which turned out to really helpful by the way ). I asked for more quickly and was told okay, but this was his limit. At least I knew where I stood from there. If I had driven all that way, stayed the night and got 60 which isn't much I would have been PO'ed but at the same time I would have known my only other option would be to find another service in time.
Good Luck.
K

K, I went on this website: http://online.drl.wi.gov/LicenseLookup/IndividualCredentialSearch.aspx

Only one name came up and he's in Michigan, and the first name is longer then the name I got.. So I'm so flustered, I dunno what to do now..
I do see that there Indiana doc has a license in Wisconsin, do you think he would come up here for maybe a week to see Wisconsin patients I might try Indianas license checker???
you'd think he'd have a clinic or someway of getting a hold of him for gosh sakes he's suppose to be my doctor now??

K one more thing then I'll shut up!!
On the script bottle theres a NDC# is that the physicians license #?? otherwise it's not on there...

The doctor I saw via eclinic said that eclinic was very "controling". He wrote me a script for a couple things for six months and for pain he gave me no refills but said I could have the pharmacy call it in when needed and that I did not need to come but once every six months.

If you can reach your doctor by all means call him. However do not think for a minute eclinic will give it to you. If you go direct they do not make money and after all they are in the money making business. You pay for your doctors service and as a medical professional he should work with you to find the best solution for your pain.

You are searching for an 'MD' license? Could he be a 'DO'?

Just a thought.

Hickboy - you don't need to "shut up". You are trying to get answers. That is what this board is for - info.

Can you call the pharmacy? Surely they have info on the doc. I believe it is required. Full name, DEA license (which you might not get), address, etc.

If you are like me, you think of all the wonderful, intelligent things to say AFTER you leave. There is a certain anxiety seeing a doc - especially a new one. Geez, I still feel that after more than a decade with my doc. BUT, I could always get my questions answered by calling his office. What I hate about your situation is you cannot contact this doc. Unacceptable.

Please keep us posted on your progress (or lack thereof). It is helpful.

You never know who you are really talking to on these boards. Discretion is the better part of valor? Agreed?

I sound like a quote book, but it is so true.

Hick- try ratemds.com to get the contact info.

Dharma, did I say something wrong?

I'm a little lost now.

Also I think the NDC# on the script is the FDA tracking number for the med you have.

PMW rain your a breath of fresh air your always so nice!!!
I just might do that call the pharmacy and get his number they'd have to have it.. But would that sound wierd or what to them.. it is a chain pharmacy so I could go to another chain and ask them. The pharmacy I go to they know me and are really nice but I just don't wanna raise eyebrows like huhhh?? You don't know your docs name??

anonymous99 thanks for the advice yeah if I can figure out the doctors number I might just do that!! I'll also try Ratemds too!!
Thanks so much everyone I appretiate the help we'll get it taken care of otherwise I guess I'll just have to move on and find another doc.

Dharma or did I say something wrong cuz I worry about saying to much info too. that's why I came here first the last thing I wanna do is screw it up for anyone else who is getting good service from Eclinic.. I'm not one of those people..
Thanks all, have a good sunday I'm gonna try to get some work done outside tommrrow I just keep telling myself MIND OVER MATTER positive attitude positive attitude!!! It all works out in the end!!

Hickboy,

I think it is worth it to try to get stronger meds out of your new doctor. But you would have do it in person.

Can't you just make an appt w/the doctor directly, bagging the referral service? I know it is a long drive, but I think it's your only chance.

Docs will do more during an appnt than any other way. Plus the doc has to know what the implications are for the job they signed up for, doing F2F.

Why, thank you Hickboy. You are also always sweet. It is appreciated.

I'd go to your regular pharmacy. It would not be all that unusual to not remember a new doctor's name. However, not being able to contact the doctor at an office would be. Still, sometimes you must do what you must do. I have learned the hard way to make my own way. Doctors, pharmacists are human beings just like we are. You are entitled to proper medical care. It is unfathomable to me that you cannot contact this "medical professional".

There are definitely limits on what you can demand with scheduled meds, yes, but I feel that being an "innocent" - just ask for the info as if this is most natural thing in the world.

BUT, you must do what you are comfortable doing. In years past, I received a prescription (from a local doc), not scheduled, and the info was not on the bottle. I simply could not remember the name of the doc or even where she was. I called my regular pharmacist and she gave me the info (and we had a good laugh).

If this advice backfired on you, I would feel terrible. But if you have a good relationship with your pharmacist, I would think it would work out well. The pharmacist has no dog in this fight....right? Why would they mind giving you the info? Laugh at yourself. I said I had early onset dementia (with a laugh). Dementia is no laughing matter, but the comment relaxed the pharmacist. I think you have the skills to get the cooperation you require.

I have always cared about personal relationships. Grocer, pharmacist, doctor, the folks next door. Altho my motivations have never been for manipulation - only because, to me - life means interacting with people on a deeper level. And the truth is, most everyone wants those connections too.

So, Hickboy, if you have a good, personal relationship with your pharmacist, it is entirely possible that you can obtain the info you need. Hope I'm correct.

The setup of this doc is another issue. It does not encourage confidence. And Eclinics resistance to providing info is...well, bad.

I'm pulling for you honey.

Thanks PNWRAIN!!
Yeah your right, like you said I have nothing to hide, and I do know them over there and like I said they even knew I was getting a new doctor.. It's funny how I sometimes scare myself Like I'm a bad guy taking these, but I need them, I don't over do it, my refills last the whole month so there's nothing wrong here at all!!
Anyway I'll keep you posted.

meonlyits, I think your right once I get the number I'll make another appointment directly, the only problem is I don't think he is from around here?? I really think he's just using another doctors office for these appointments but Eclinic said he is there at the end of the month so I'm gonna get something together here...
We'll make it work somehow someway!!

Well get a mass email from eclinic for:
male testosterone deficiency

Said some of there doctors are gonna start prescribing a cream for it...
Sounds like there f to f isn't going the best that they need to go towards other avenues...

Anyway anyone who's thinkin about seeing the doc in Wisconsin just be careful and do some research.. If you do I hope it works out for you and you get the treatment you deserve but just be careful....

Hickboy - so do they also want to prescribe this for women??? A while back a service contracted with an OB/GYN. WTF? These services are stretching the limits of common sense.

Could it be.....the money (lol)? But it leaves CPers in the lurch. Oh, just send the patient to a totally inappropriate doctor, charge enough to buy a first born and "I'm done". It doesn't have to be this way. There IS such a thing as ethics. And these services should (and could) institute ethical policies.

I hope they do. Mean while we must all navigate with care. Hickboy, I send you blessings on this wonderfully sunny Tuesday.

Sigh.

I tried eclinics doctor this week, and it was a complete waste of $285. I am not in Michigan as I have seen complaints about, but saw another one of their doctors and they were absolutely worthless. I was told, "you should get into a pain management program somewhere", "maybe another round of injections might help", and "maybe a less invasive surgery is something to consider". Duh! I would have been better served going to my GP for the same outcome. I got a 30 pill script and even that took a great deal of effort.

I haven't ventured into the online world in a long time, but my local pain doctor retired and I've been left flat. I remember why I stopped so long ago as they are incompetent as the day is long. They (eclinic) rescheduled me 3 times forcing me to juggle my schedule, and then a measly 30 pills. What a waste.

It's pretty clear that eclinic lies to the doctors they sign up, and doesn't tell them exactly what their patients are dealing with and hoping to achieve with their service. I can go to an urgent care facility and spend under/around $100 for 30 pills.

Please save your hard-earned $285 and further your pain doc search elsewhere.

Lexmark - I am SO sorry you've had to deal this. I mean, on top of everything else. Yes, I completely agree - either the docs have not examined the records and/or the OCS hasn't been up-front with them. Either way, it is the patient who pays (both in dollars and emotional pain).

I wish I knew what to tell you. Do this or do that. But I do not. What good am I, lo.?

And, well, you were AT a pain management place. Right? You had every reason to believe that. So, one a day? Yeah, that's going to help.

EClinic, as so many of you know, is NOT turning out so great. The "short cuts" they take are hurting real people.

Lex, I will undoubtedly return before I haul myself to bed, but I cannot stay awake. Sally (my laptop) is great, but she whispers "go to bed, go to bed".

Honey, I wish your appt had gone better. Injections? NOT! NO! Please don't even consider it.

In the meantime, do whatever you can to make you life enjoyable.

I got the same mass email and responded that they are wasting there efforts on this new venture....I was actually more offended by some OCS offering a referal service for something I can discuss with my or any Doc.

Lexmark,
sorry to hear about your experience also., but I'm so glad you posted because I was begining to think it was only me that had this problem. Then I start questioning myself, "Am I just a wimp and I really don't need this medication to live a normal life, kept thinkin maybe its just me??"

Anyway there's gotta be something we can do I'd just hate to see more people lose there money!!

an update on my stuff, a friend helped me find the doctor's info. The email eclinic gave me was correct and it was connected to the doctor the info also gave me his address and a phone number. Do you think I should try emailing him first and explain or should I try calling him. If it's his home phone number or something I don't wanna bother him at home he'd think I was a freak LOL!
So I dunno maybe just try the email first???

Hickboy - I'd email. IF you do not get a response, I'd call. After all, he is providing healthcare....right? Bad enough that you've had to spend all this time and emotional energy. The least this doctor could do is respond.

I hope to read in the very near future that your issues have been resolved.

Hickboy - be bold. Remember, you PAID for the service and deserve said service. If this doc doesn't want to talk to patients, maybe he ought to find a different profession.

If they have to limit their alloted prescriptions per patient per month then they should only allow so many appointments. If you pay 3x the amount and drive a few hours to see a doc, then you should get more than 3 minutes of his time and a thorough evaluation. These are supposed to be compassionate doctors.

The rude response to Hickboy's concerns is just uncalled for and pathetic, especially the Old-Hippie.

dharma6666, The second part of your post is really unnecessary. Anyone with serious pain issues could go to a local doc and spend a third of the cost to get T3 or Darvocet.

This is a PRIME example of what the US health-care is turning into. We will be controlled by the whims of the government and political powers of the big drug companies to be top dog in pushing the latest greatest synthetic drug that will be exponentially more harmful to the organs than the tried and true drugs of the past. This war on drugs is what needs an overhaul not the health-care system.

Hickboy should have some recourse and the F2F should help him resolve that issue. The whole F2F thing is a joke if it is based on the same or worse care than just finding a local doctor at a third of the cost.

And a final and important question, doesn't the laws stipulate that the doctor is required to provide his number or contact info to the patient in case of an serious reaction or change of symptoms, etc.?

Thank you so much Butterforlunch, Very well put..
When I first started this thread I thought if other people were in my shoes they'd be just as mad.
Anyway thanks for your post!! I would think the same thing that I should have the doctors phone number so I can get a hold of him. I just hope others don't get suckered in like I did...

Hickboy.....This Unfortunately is a learning experience for Everyone doing a F2F...Now we all know to ask ....And make sure that ....We as Patients will be able to have Contact/ Communication Directly with the Doc or the Doc's Staff!!!! ...Just like you would have with your PCP or Neuro or PM Doc!!! I can also see this as an Excuse for the DEA/LE to use as an example as to why a F2F referral service or Doc would not be following the Rules set out for a Proper Doctor Patient Relationship!! JMHO

I think any F2F company or Doc that will not let you contact the Doctor or his Office is not complying with the Required Standard for a Doc / Patient Relationship!!!

Hickboy, for me, I did not think you were making it up. I also do not think I posted anything nasty to you. I think I try to play devils advocate and look at both sides. I disagreed with you filing a charge back, because you did recieve the service and it is up to the Doctor what he prescribes, what bothered me was how eclinic treated you. Remember lol according to them the referal comes from them, all they apparently guarantee is you see a Doctor, from there it all is a luck of the drawl and for that I think is wrong, and again, I think all these services tell Doctors one thing but let patients think another. I hope they offer you at the very least a discounted rate for another doctor. and you do have a right to speak to the Doctor. I would email him though, not sure i would risk calling him at possibly his home. best of luck to you

Hickboy,

So what happened? Did you email him, call him, get anywhere with him or just leave it alone until you can teleconference with him.
I'm so curious of the outcome.
K

haven't heard a word from the email I sent.. Kinda bummed about it.. I dunno if I wanna do a teleconference I think it's gonna be another [censored] shot, is he gonna prescribe me what I need or not.. I'll keep you posted, right now I'm not happy that I'm not getting a response.. Stupid me was gonna call that clinic last saturday when he was there but ended up getting busy so didn't make the call, I'm kickin myself for that.. Soooo We shall see...

I think if you want to put the money out, this is the chance to speak to him and question him. also tell him what eclinic told you. and remind him of your records and what works for you, that was why you went there. also ask him if all your records are there with him and in order and if not you would be glad to send them to him personally. also play it cool with him. let him know you understand he is doing what he thinks best but on the other hand this has what has worked for you in the past, and why stop why change what, only other thing i can suggest is stop in there to talk to him when you know he will be there and explain in a very very nice way your concernes

Yeah see and that's how I put it in the email I just said this has been what I've been on for 9 years, I'm not an abuser I don't even drink, I was gonna try the patches till I did more research and they cost so much.
And I also told him that I understand he is the doctor and it's also up to him..
So yeah I don't know what to do part of me wants to pay the money and talk to him when I'm due for a consult and part of me is saying Hmmm forget it.. So I'll keep you all posted..

My experience with Eclinicmd is 4 consults. And if you had records and had been prescribed the meds before you had no problem. I know it's that way at the 4 Eclinic Doc in Texas my frinds gp tp them and all are satified.

Well I'm glad they were taken care of and that eclinic's got good docs down south.. Unfortunetly this was up north, and now I can't even get a hold of the doctor. My records are great, even brought in my MRI films and he didn't even look at them, barley even looked at my records. So Yeah I guess it just depends on the doc. Just hope everyone does a lot of research before they go ahead and just pick a company because they have a doctor close by..
Good luck to all I'll keep you posted if I hear anything..

Well, Still haven't heard anything from the doctor or eclinic. Not even a teleconsult... Kinda makes me wonder if other people didn't have the same problems.
Anyway I sent them an email to let them know I haven't heard from the doctor so we shall see. I'm still working at this because I'm still a little mad about paying that much money and this happening..

According to everything I have read about the various OCS, I thought the doctors just want to prescribe what you have already been on that worked, not start a new treatment plan. I was my understanding that they are looking for chronic pain patients to continue exsisting medication. I wouldn't want an doctor I found through an OCS to start from scratch on my care and put me through all the different tests, meds, etc. That is the whole point of using an OCS isn't it?

If I get a referral to a pain clinic from my own PCP, then I would expect to start from scratch.

On a side note, my doctor from Eclinic as moved to another state, so while I can continue with telephone consults until next year, I ultimately will have to start over with yet another doctor.

During my F2F the Dr had my records but he went over all the meds that i was on. He really didnt like Soma.As far as he was concerned, there were better medicines. He also wanted to try a couple other things. HE took his time and explained in great detail what was going on. He said that if i was not happy with the klonopin we was switching me to, he would switch back at my 1 month consult. He really took his time, and treated me mostly with respect. We talked about alot of issues that could be contributing to my problems. He told me that i did not have to take the meds he was rxing, that it was my body and my choice. I told him i was willing to do whatever works. He gave me his cell phone number because he has multiple offices. The day i went to the pharmacy, i found out that one of my meds had to be pre aprroved by my insurance company. They sent a fax to the office i had just come from, and they faxed it right back. No problems.

Thanks SheBee that was my issue.. I guess I need to drop it though because nothing's getting done with it.. Haven't heard from the doc.. Eclinic has said they will get a hold of him and forward my message so we shall see.. eclinic is at least answering my emails so hopefully something will get done.
Dixiechick,,, See that's what I wanted I wanted a doc to go over everything with me talk to me about my problems give me a REAL appointment but it was like 5 minutes I felt like I didn't have a chance to talk to him about meds or anything.. Well we shall see???

I decided to try the Dr. in Portland. No feedback and no one has seemed to have used them yet. The Seattle Dr. has never been replaced so now I have to take a train to OR. Wish someone could tell me their experience. Hope it doesn't turn out to be a big waste of time and money. I can't believe they still charge you $150 if you don't get a prescription. Just have to take the leap.

Hi, Havefaith. I am an Oregonian. My son lives in Seattle, so I have been there many times. Welcome.

It is not too much of a drive (altho something local would be better). AND if you can get the care you need - well it's worth it, right?

Hopefully you will get the service you deserve in Portland (a wonderful city). Let us all know how it goes.

I hope everyone gets the service they deserve because to continue the story they gave me the doctors email, which I emailed the doctor a really nice email. He never emailed me back. So I contacted eclinic and they said they would forward the email to them... so I waited for another week..Nobody ever got back to me.. So I emailed Kristen at eclinic and she emails back and pretends now that she never talked to me and says well you can't talk to the doctor unless you pay for another consult.. I said but you said you'd help me with my issue and now your saying you can't So now I think I'm gonna start some trouble...

BTW, I have emailed them for a partial refund of my money since the service did not work out for me and that I cannot contact the doctor. She kept telling me how they are just like a doctors office in that they cannot tell a doctor how to prescribe, well if they were supposily running like a doctors office they'd be able to let me talk to the doctor about my issues.. As you can tell I'm not going to let this go. Like I said if there not willing to work with me I WILL talk to the better business buero (SP) I know someone laughed at that but you know what I HAVE nothing to hide I am a ligit pain patient I don't abuse the system and we don't need companies out there that are going to screw with people and not at least try to fix the issue.
I just hope nobody else gets screwed over and hope they find the help they deserve!!

I'll keep you posted if they resolve the issue!! I'm not afraid to say the good things but I'm not holding my breath I have a feeling I'm gonna have to have my attorny take care of this and he's very well known in the big city down from me he doesn't take no for an answer, he laughed at me when I gave him the overview of the story he said don't worry we'll take care of it... He's good and the best thing is I don't have to pay for him LOL!

Well if you think about it you have to start over every year anyway and it gives you incentive to get you records up to date. Good news is your getting your meds. How many people in this group have gotten burned. Good Luck in the future

Hickboy - you and I are alot alike. I wouldn't let it go either. It's bureau, BTW (lol).

You paid for a service that you had every reason to expect positive results.

I don't know if contacting the BBB would help, but one has to do something. I understand that. Completely. I wish you luck. You may not get any satisfaction from this company, but just maybe it will comfort you a little.

I'd tell you to let it go, but I know I wouldn't. So I won't.

Sweetie, I truly hope you get some results.

UPDATE:
Eclinic called today and I explained everything and she at first wasn't going to do anything, but now she's going to talk to the doctor for me.. I just said if it was my own doctor I'd have an option to talk to him about changing my meds and if somethings not working or is to expensive. So I'm just glad they called, maybe they will resolve the issue. Like I told her I said I'm not a fighter, or a complainer I just wanna come to a resolution that's fair for both of us.. Thats what I do in my business. If someones not happy I try somehow to make it right.. So we shall see.
Thanks PMWRain your such a lift me up!!! Your such a positive person!!

Hickboy- just from following how you have been treated by eclinic thus far I can tell you I will not be using their service. I will also gladly pass your story along to any person who is looking for a F2F provider and considering eclinic. I'd be willing to bet several others following your story may feel the same way and I'm going to go out on a limb and guess eclinic can not afford any bad publicity in todays business enviroment........just maybe they will rethink their treatment of paying customers before they all disappear.

This is not directed at you but after reading this and other problems with them I can't understand why anyone would use Eclinicmd. They have the worst customer service going, they never answer the phone, email is speratic at best. For the amount of money we are paying they should be doing all of that and then some. There company has been the same for years giving sub par customer service. I am currently with doctors on demand and they have been the best I have ever had. You would think that in today climate that Eclinc would step it up and try to get more customers and treat them well, but as we all know that once they and other places get your money they could care less about you. Its really sad that places are still around that are like this... We pay alot of money to them and to be treat like garbage once they have the cash is B.S plain and simple.

Well, got a call back from eclinic today,
Was told that she does not have time for problems like this and that she called the doctor and asked him about my issues and the only way to do anything was to pay more money for a tele consult. they will not refund any of my money because I am not happy. I was very polite about the whole situation and tried to resolve it the right way. Now I'm gonna get dirty about it. businesses like this should not be out there.. If there following the Rules and trying hard to take care of customers then they should be around. But I'm sorry I will be taking care of this the dirty way. I've got all my emails and I've got nothing to hide so I'm sorry but this issue will get taken care of $300.oo is a lot of money and for that much money nobody deserves the attitude that they have given.. I wish them all the luck now. As a business owner I always always try to give the best service possible. They have not so now they will suffer. Thanks for all your posts and I really hope people on this board will really think before they use this service.

Here's the scoop. Went well (over all). Very nice Dr. I had good records so pretty much gave me my request (#120). Didn't know though that he has to fax script to pharmacy in Florida. A little disappointed on that one. So now I'm trying to get info on how they are shipping etc. so I get it to the correct address. So have to wait till tomorrow to call someone. I have to request a phone consult every month for refills. Ya, gonna get a little pricey.

Yeah, Hickboy - get down and dirty. Although it is NOT dirty - it is simply justice. You have given them ample opportunity to rectify this situation and they have CHOSEN not to do so. And don't give me that crapola that they have no control over the docs. THEY contract with the docs. Yes, ultimately, the doc has the say so, but surely EClinic made it clear that PM was what they were expected to do. If the doc didn't want to do PM, then what in heck is he doing with EClinic? Hmmmm. I can think of an answer or two.

Did you use a CC? If so, initiate a chargeback ASAP. Others may not agree with this advice, but if a service provider does not provide that service to your satisfaction - chargeback. I paid 4k for my granddaughters baby teeth. Pulpotomies. Last month, one of them became painful. Oh, we didn't get all the nerve out. Whoops. Charged me $350.00. I wouldn't pay it. As a charity (their words) we will not charge you. That made me mad as a hornet too, but I let it go.)

Everyone wants to be a millionaire. On the backs of working men an women. Guess you can tell there is no love lost here.

I MUST go to bed. What is wrong with me??? I did eat though.

Hickboy - keep us posted. And be well my friend.

Hickboy,
Hands down you were screwed.

Last winter I had a coversation with one of the rep's for a F2F clinic.This is what I got from him,1]the Dr's they contract with are not aware of the patients circumstances.The Dr's really don't understand what they are being contracted for. The F2F company's lie by omission to both Dr and patient.
The patient is lead to think their health care will go on as before,with the minor hassel of having to meet the Dr.And the Dr's don't have clue for the most part.

Add insult to injury the F2F company has their clients sign a pain contract,before the client ever meets the Dr.

Also it would seem to me,that not being able the reach the treating Dr would be a big No No. What if he gave you a script that made you really sick?

For all of you that said you can't tell a "reg" Dr what to do,
ok maybe not. We should not kidd yoursleves this situation isn't close to normal.

I'm not happy with my Service DOD but when I did have a major problem with a new med the Dr. ordered I was called within I think it was 24 hours of me notifying DOD.
I missed the first call from the Dr, but did get the second call the following day.
There was no charge for this since I guess it is just part of the Dr. client/relationship.
Even if we don't like what we get there is no reason a patient should not be able to get in contact one way or another with the prescribing dr. within a reasonable time.
I expect to hear from my Primary within 12-24 hours of a call, so I expect the same from any Dr. I use.
Eclinic is setting themselves up for a lawsuit.
K

BIG UPDATE:
Well I recieved an email today saying they refunded my whole f to f consult fee. Like I said I only asked for half and they refunded all my money..
I wanna say it took a little going back and forth but they did give me my money back.. Like I said I'm never one to complain but this time I was not happy..
So hat's of to eclinic for at least refunding my money back..
That really made my weekend, Now I think I'm just gonna go to a real pain clinic even if I gotta make that 3 month visit at least I won't have to worry again...

Thank you to all for your posts good and bad, I took a little from each one and they refunded my money..
Have a good weekend...

And thank you to eclinic for refunding my money!!

they may prefer there co name isnt mention publicly. hence why they may not be listed here. but they do know when it is.

glad it worked out

Hickboy - I am SO happy for you. And, persistence pays. I think EClinic "finally" realized they could not just diss you. Yes, a good appt, with appropriate meds would have been better, but at least you didn't have to pay for inferior service.

Difficult - if noone says anything, what good is this site? These are "supposed" to be professional services. So why would any of them mind? I know I have used this site to find out about services and it has been enormously helpful. I understand where you are coming from, but I cannot agree. If they are legit, then no problem.... right?

Did I metion the contact name?? because I really didn't mean too.. I do kinda feel bad about that because if it were my business I don't think I'd want my name mentioned, BUT I guess on the other hand if your running ligit then what's the difference if your name is posted.
Like I always said I never wanted to trash them but I guess persistience paid off this time!
Good luck to all I hope that everyone finds the care they need.. Thanks PNWRain for all your support..
BTW This is done and over with as far as I'm concerned put it to rest and put it behind us!!
Thanks Eclinic for refunding my money..

My money was refunded, but I'm going to try them out anyway. Couldn't hurt too much.

E - please rethink this. If Hickboy had to go thru what he did and finally get a refund and you had to get refund - there's got to be better services out there.

It is entirely up to you, of course, but there are other services who might be more satisfying.

Thinking of you kiddo.

I just happened to check this thread to update on this service which I tried back in early summer. I too used eclinic, went to F2F, everything went ok but then they lost the doc I saw. To put it bluntly, customer service was so rude, I felt like reaching into the phone and...

In short, I ate the cost and went elsewhere. I now think that it is a falacy that any F2F doctor with these services will be around for the "year". The business seems to be geared towards getting the F2F money and then treating the patients like dirt.

It is a sad testimonial about our government, but what needs to happen is some kind of a DEA "certification" for cp patients---and then the business may work to provide needed meds over the long haul and leave us all alone with our doctors.

its amazing how even a one sentence post is misconstrued.

all i said was they choose not to advertise her but still dont like negative remarks.
whatever reasons for that choice. they obviously arent encouraging people to talk about them or they would have a thread!

this is why my post count isnt higher. its counterproductive having to repeat yourself and much easier to lurk.

im glad it worked out for HB...good luck

I understood what you ment difficult. I think it was the way you put it cuz it took me a little bit to understand what you said.. Yeah I do agree with you, it is easier to lurk I've found also cuz as soon as you do say something somebody jumps you and gives you a hard time untill something happens to then then Well it's not right.. I Anyway I agree with your statement and I'll tell you what the next service I use I'll do A LOT more research then I did with eclinic I guess I just got so excited cuz there was a doctor in my state.
I don't think Rain ment anything bad by that she mean's no harm..

how many scrits did you get? is there a limit? I have appt Thursday.

Difficult - I apologize. I is (lol) difficult to understand another in this medium. I certainly did not mean to offend you. Yeah, OK, I can understand not wanting to reveal an individual's name, but my opinion remains the same - if it is legit, then there should not be a problem.

But if YOU feel uncomfortable - that's good enough. I mean that.

Hope you accept my apology. I never want anyone to feel bad.

My first appt went well. I was due a follow up by phone today and nobody called. I'll KUP as to what happens next.