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Whois info, public info, on November 18th, 2008:

Just curious about why this place needs a social security number? I've never had to provide that to an op. It's no one's business in a medical arena where they will never need to report you to the credit agencies for nonpayment.

They have no reason to have your social security number. Your payment is sufficient. If they insist, move on.

Hi

As of today we only require your drivers license number, the social security number is no longer required.

Thanks
Alison

Hi do you have doctors in clolorado? Thanks

Do you have doctors in north Alabama? Thanks.

I was wondering if you have a Doctor in the state of Vermont yet?

THX

Hi

We have 3 doctors coming on very shortly in Alabhama, we are just waiting for their final details.

Thanks
F2Fdoc.com

Morning

At present I'm afraid we don't have a doctor there but we are working everyday on growing our network of doctors and getting them in as many places as possible.

Regards
F2Fdoc.com

Morning

At present I'm afraid we don't have a doctor there but we are working everyday on growing our network of doctors and getting them in as many places as possible.

Regards
F2Fdoc.com

Your Website Implies that you have Doc's in Every State!! Why don't you just list the States that you Do have Doc's in ......So we won't have to Guess
Thanks
Stevo

PLease everyone, read their home page carefully.


Our objective is to help our patients manage their common complaints, which often involve pain. The pain our patients experience stems from a host of similar conditions, most of which are related to joint/tendon inflammation and/or nerve damage/inflammation.
Our referred physicians have seen wonderful results from the use of Neuropathic and Anti-Inflammatory creams and ointments.
Short term: The relief a patient sees from treatment with these products is pain relief which increases with use. The body is a wonderful mechanism that absorbs the medications through the skin and stores the medication at the site of the problem. As the product is used, these medications build in the tissues to a level that produces pain relief without any systemic side effects.

Long term: Because the medication is being absorbed through the skin in specific transfer mediums there is no metabolism of the medications through the liver. The body does not have to change the medication to a usable form, thus no other organs are involved in the pain relief process. This facilitates the body to work healthier and in turn will enable a better healing process. There are no GI side effects, which ultimately can prevent future treatment of peptic ulcers.

This is from the home page and i would hate to go through all the effort and money only to be faced with what every other Dr has said, they can control the pain with "other" ways than meds. It sounds like a bunch of baloney to me!

Good point dixiechick!.....Maybe their Rep can Post about this. It would be good to know if they Don't Prescribe Narcotic's....If they don't ....I can find a Doc like this around the corner!.....For a whole lot less

So what's the Scoop csF2Fdoc?

Hi Stevo

We are building up our network of doctors everyday so this is consistantly changing.

We are doing our upmost to get new docotor on board as quickly as possible.

Thanks
Alison

Hi Stevo1 and Dixie Chick

Thanks for your postings regarding the creams that the doctors can offer.

We are just saying that they do offer the creams as this is something that not all doctors are prescribing at the moment.

Of course they are able to offer narcotics but they do try to give our customers as many options as possible.

I hope that this helps and answers your question.

Thanks
Alison

Thanks for replying csF2Fdoc.

Never mind you answered!
Thanks
Stevo

What about Georgia?

Hi,
we hope to have GA soon.
We have FL/TX/SC/NJ/OK/AL at the moment and are very close to several others.
Regards,

Amie

Some states, like Hawaii, require a SS# for controlled meds.

F2FDOC - do you know if you will have any doctors in the Seattle/Portland area in the near future?

Gene, I posted that three months ago, the topic has really moved on since then, but it is still against the law to use social security number for identification purposes. Let alone the damage that continues to be done by identity theft. Your drivers license and birth certificate or any other qualifying ID mandated to get a drivers license is enough proof of your identity. I know you don't make the laws, but the federal government does make the law about SS number not being lawful to use as proof of identity. I imagine identity is what any state is trying to establish in these cases.

You are right. The pharmacy can ask you for your SSN but you don't have to give it to them. A driver's license number will work just as well.

Dear Amie,
Do you have a doc in Mass, or are you close to getting one in Mass or close by?

Thanks,

Caren

i was thinking of possibly using this company. now you guys have me thiking twice that they may only give me creams.

do you guys tend to think they wont prescribe?

I didn't realize that this thread was three months old. I wsa just commenting based on my experience. When I lived in Hawaii I was required to give the pharmacy my SS# to fill my klonopin. When I questioned them, they said it was state law. Also, I was hoping to find out if this OCS had any docs in the Pacific NW.

has anyone used this company?

Yea, bump.

I have posted comments in several thread on this issue in the past. Here in Mississippi you frequently have give your SSN for various reasons (like writing a check most places, or picking up controlled meds from some pharmacies) and they will not usually accept DL# instead, if it is different. Mine is not, my DL is my SSN, I requested the change the last two times and it has not changed yet.

After many here insisted no one could insist I give this info, I tried refusing.
The reply I always receive is that no, I do not have to give it to them, but they reserve the right to refuse service to me if I do not. This has happened now for medical services, dental services, picking up controlled medications, buying Sudafed, enrolling my youngest daughter in a new school, making her a doctor's appointment, cashing a check at my bank, and writing checks numerous places.

old and worn , what does your post mean . have you tryed F2F dr. and if so what was your experience or are you just saying nobody replied. please elaborate .

yes old and worn, can you please inform us about how it went for you. i am eager to know bc i may want to use them but would like to learn more first.

thanks!

Do you have any docs in Washington state? Thanks!!!

Hi,
we are speaking with several clinics in WA and hope to have at least one in place within the next 2 weeks.
We'll let you know as soon as that happens.

Regards,

Amie.

Has anyone seen the NJ doctor yet?

I can't believe no one's posting. Come on someone had to have seen these guys. I'm also not making an appointment to be given a cream. I've done injections and all types of treatments already. I'm willing to try a cream but I don't want that to be my only option. This place is around the corner for me so I got all excited until I read about the creams. I'm worried this will be similar to Dr. Garcia only giving the nubain.
Anyone that's gone please share.
Thanks.
K

Hi,
we only refer to the creams as one aspect of the treatments that some doctors have used and recommended with some patients.
As a referral service we don't recommend any treatment; that is purely up to the individual doctor. We refer patients to experienced doctors and clinics in each State where we have coverage. The feedback we have had directly to us has been excellent.
If you wish to know more, please contact us directly and we'll answer whatever questions you may have.
Thanks for your interest.

Regards,

Amie.

Did you see the highlited part about NATURAL weight management? Creams and vitamins.... hmm I'm not paying anything till someone other than the rep says yes, I got my xanax, phen, or whatever not some "inner wellness" facilitator. jmo

I have posted about their service in the feedback section and also under the face to face section.

I live in Southern Oregon, but can travel to WA if needed. Where in a doc in either state?

can anyone tell me where the doctor is in new jersey

anyone know who is consulting in the south georgia north florida area?

My question to F2F is: It says on your site you contact our primary Dr.,if that is true, what do you ask them?
there are 2 of us ready to go to your northern clinic, but want to know what contact you have with our Dr.'s or clinics? Thanks, metrian

That sounds a lot like capsacin cream. Which does has it's place but it's a very small place in the big scheme of things.

Where is the rep for this place. Surely they could have posted something newer than 2 weeks ago?

I know they lost their Ohio Dr. I'm such a jinx. I can bring any service down without even trying . This was 30 miles from my home and the Dr. will not respond to their emails anymore after they sent him my info for review. I have good records mind you
I used YES and look what happened there. My bestfriend was terrified to give me the service she used swearing that would be the end of them too. That was YES.
I used Dr. Franklin at one point with SVS and he died.
I would never follow me to any service no matter how good I said they were
I think I might be off to either get the Central Ohio Dr. from another service arrested or into a major medical situation since that's my closest option and F2F Docs sent me info for that service.
K
P.S. My local Dentist died unexpectedly last year between sending me to a big root canal guy and to come back to him for the permanent filling.

Hi,
we are still here!
Do you have a specific question please?
We are growing and adding new clinics each week.
Our feedback from our patients has been excellent but there will always be teething issues, especially where some patients are moving from a tele-medicine background into face-to-face which can be confusing and stressful for some.
We concentrate first and foremost in dealing with the patients on the site and handling new questions via the site e-mail and telephone so we are not always live on the forum as we want to make sure the patients on the site are given priority. We do check each day and will always respond to specific questions.
I hope this helps?

Regards,

Amie.

Hi,
we contact the primary physician whenever there is a question from the doctor about dates or legibility of previous records. This saves time when you visit the doctor for the first time via F2FDOC.
I hope this helps?

Regards,

Amie.

Can you post the state where you have currently in service?

Tango - I just did a belly laugh. Please do not be offended. It is no laughing matter to not get meds.

But, your statement about the docs going down after you was really funny.

I can assure you that you did not bring anyone down - just a coincidence.

Hi,
we currently have service in CA/FL/NC/NY/MN/OH/SC/TX/VA.

The site is always the most up to date so it's usually best to check on the home page for the latest availability please.

Thanks,

Regards,

Amie.

Are your docs licensed for neighboring states or their state only?

Hi,
this varies depending on each doctor and their licensing. The best thing is to check with us directly via the site please.

Thanks,

Regards,

Amie.

Had my consult with the F2Fdoc.com doctor in Irving, TX (Dallas area) yesterday. Let me just say, had I been able to find a doctor like this before, I would never have needed a service like F2Fdoc.com to begin with. One of the best doctor's visits I've ever had. For starters, he actually listened. Not "listened" like some doctors, who nod and shake their head, and then start talking and proving that they didn't really care about what you just said. He seemed to actually care about helping to provide some relief from pain and restore some quality of life. Never once did he seemed rushed or hurried, gave me plenty of time to ask questions, discuss anything, etc. Heck, he even gave me a card with his personal email on it in case I had questions or issues later. I just can't say enough about the guy. Phenomenal experience. So if you're in the Dallas area, do NOT hesitate to use the Irving doctor through F2Fdoc.com. I really hope they keep this guy around for a while.

Amie - cream?? Come on, girl. That's what this company has to offer? For what price? Not cheap I would guess.

This would be laughable if it weren't so sad. BTW, Amie, none of us are laughing. We've been SOL with money and meds for a few weeks now. Not a laughing matter.

I know it is not your fault (at least I hope not), but people are looking for pain management. People NEED pain management. So, if your firm is offering "cream", well, I don't know what to say. I sincerely hoping they are paying you enough to come on here and offer "cream" (whipped?) LOL. I mean no offense to you personally. I just find this whole situation. . . hard to digest.

PNWRain,
Read her post correctly before you jump onto what someone says. Amie said "we only refer to the creams as one aspect of the treatments that some doctors have used". This means the creams are only one option "SOME DOCTORS" have used, not F2FDoc. She also said,"As a referral service we don't recommend any treatment; that is purely up to the individual doctor." which also means F2FDoc has no control over what the doctors prescribe, nor can they recommend something to the doctors.

There was no reason for your negativity towards Amie. She was only letting the readers know that this was one option some doctors might use, not the only option that's available.
Topgun Moma

That's funny Tango. I used to think I took down the services too. LOL! I am so disappointed. I just today decided to bite the bullet & try F2F & when I called they told me the OH doc jumped ship. Sucks for me cuz I believe he was located only abt 15 - 20 min from me too. Now I am trying to see if anyone else out there is close to NE OH, I am 30ish min east of downtown Cleveland. Any ideas?

Hi topgunmoma how have you been?
PNWRain, please listen to the information from peole like myself who have already been to the Dr. and had treatment. It's easy to quickly read something and mis-understand it. They have certainly made it clear that the creams are one form of treatment and not what they are doing as a routine. Also as I'm sure you know, whatever you are prescribed is up to the Dr. and what happens during your office visit.
I had a wonderful office visit and was not prescribed a cream, the Dr. decided to continue my treatment as I had been and with the same medicine I had been taking. I'm not against a cream either, if it will help I'll use it. I'll use whatever will work. Over the last few years I've used a cream, it was Diclofenac cream used on the affected area. I've also had injections of Synvisc, Cortizone, used an electric TENS unit and taken all kind of pill medicine. It's taken a long time to find the right combination of stuff to help me control the pain.
There is nothing shady or underhanded about what F2F is doing. They have a good service and will help people find a doctor close to you.
Good luck

Hey there back Xeon....
You said much better than I could have. I usually don't get involved in things like this but, I to had an excellent visit to the Dr. thru F2FDoc and felt like the comments were way off then what they should have been. That's why I spoke up. But, you even said it better...All anyone who wants to know. F2FDoc is an excellent OHS and I recommend them to anyone.....
Topgun Moma

Hi everyone,
thanks for all your comments. We really appreciate all your feedback and always try to take things on board to improve our services to you.
Have a great Memorial Weekend!

Regards,

Amie.

I have a question and hopefully someone can assist. I have no insurance and suffer from serve anxiety issues/ attacks. Sometimes, I cannot leave the house for days or weeks. What I have found that works best for me is either Xanax and Valium as long as I ONLY use them to prevent an attack or shut one down. Once I break this cycle, usually over several days of taking small amounts in the AM and PM, I am fine for quite some while!

The problem is, how do I document this situation so I can use F2F services? In my state, it is near impossible to have these med prescribed. Do I have to go to a clinic or ER on a really bad day (I have many) and let them observe the real me experiencing a full-blown panic attack? I am even considering traveling to FL since the process is so much easier, at least for now.

I have no intention of doing ANY meds daily (been there), but only use as needed. I would need about 90 of each but that would last me a very LONG time, used correctly.

Thanks for listening...

I have not signed up as of yet Pharma Karma, but if you have taken anxiety meds in the past, you should be able to depending on your pharmacy get a print out of all the mds you have taken for the last year. I know i have done this in the past, with Rite Aides and they can easily print it and just stop back and pick up later. Also I realize some people may have a great experience but I do not think anyone should but knocked for being concerned either, and I think your worries are justified as mine are. No, there are no guarantees and the Doctor might not give anything and these face to face groups really cannot guarantee it, even though for the money they charge IN MY OPINION there should be. Also, as far as these comments of people posting their experiences, I am glad some people had great ones and cosndiering all this money is being paid, peopleahve a right to question and judge. My problem with this particular group now going back and reading the web page and yes I can read lol and comprehend quite well, is if I read between the lines, I am wondering is this more homeopathec with some of their Doctors and it is a valid concern. I am not sure what crams Amie is refering to or anyone else, but you have to think about this very carefully and think about alot of what has been going on. Now mind you this is all my own opinion and I have been doing a lot of reading and a lot of evaluating and as of yet have not signed up for any service, but the more and more I read the more and more leary I am getting, When someone says to you, they cannot guarantee what the Doctor does for you, allthough true, your not paying for nothing. If your saying your a referal for pain management then this is the kind of Doctor who should be signed up, not DC'S and Homeopaths, but again just my opinion. I also guess, I do not understand why opinions on here are attacked. I am kind of disapointed to see this on here. I really thought this was a place to share and give views not be jumped on. I know I am new but we all have something valuable to offer, be it the good or bad. All views in my book are worthy. Just because many had great experiences apparently on many of the services there are those who had bad ones, and someone posting a bad expereince or a negative i guess is just as entitled. I look at life this way, i can learn something from all opinions. I did go back and re read the web page for facetoface and again I agree there are no guarantees and in some ways there should br, but also Doctors who are enrolled should be knowledgeable and willing to listen. This is w hy we use the servce. There should be no judinging or lectures and if I went and got nothing but a cream yep I would be mad,. anfd again I am glad for many it worked out, but again like they say, no guarantee, and i keep hearing that over and over, and that really bothers me and the more I read well the more my opinion changed and I just say we all need to be careful. But again back to Pharma, if you can get any type of documentation I would think from the last year I would think should be sufficant but again like they all say depends on the Doctor. Again all just my opinion, take care

I am going to my 1st appt with F2FDOC tomorrow. I have plenty of documentaion, but it's about 1 1/2 yrs old. Can't get a MRI but every two years. I'm also driving an hour and half, which seems like nothing to someone, but it will take all day and gas, Will let you know how it comes out.
Rescue

Hi Aliza,

we're close on this but nothing physically ready just yet. We'll let you know just as soon as we have somewhere in WA.

Thanks,

Regards,

Amie.

Yes, please let me know too if you find a doctor in the Western Washington area. Thanks.

We certainly will...there's a lot of demand there!!

Regards,

Amie.

Hi,

I know you had a Dr. in Ohio who just up and left but is there any hope soon that one will be available?
K

Hi,
we are talking to two different clinics in OH but I can't say for sure how quickly one or both will be available.
Sorry for the wait!

Regards,

Amie.

any idea when a F2F clinic will be in michigan..thanks for any info..

I don't usually complain and give many praises where they are due.
But, I was wondering if anyone has come up to their first phone consult time yet with F2FDoc (it's been 3 months since my actual F2F with the doctor). After not hearing from them throughout the 3 months I assume all is good. I contacted F2FDoc this morning to find out how to go about setting up my phone consult. They emailed me back saying sorry but the doctor will not see anyone out 3 or 4 counties that she named (mine isn't one of them). Everyone needs to beware of this when you sign up with them...they pretty much just told me "Your SOL!!!". So now I have to start all over with another place.....
That's very nice Customer Service there huh!?

Topgun Moma

in what state did you make your visit?

Hi,
you rightly point out that the doctor in question changed his Rules recently about which counties in FL that he will cover.

This is an isolated incident in FL only which we are working to resolve with more coverage as soon as possible.

This does not affect any other States.

We are very sorry for any inconvenience caused.

Regards,

Amie.

What about a new clinic in North Carolina?Will anything be available soon because I do not want to go back to SC.

We have a clinic in discussions but it will probably take 2 more weeks for NC.
We'll let everyone know as soon as we can.

Regards,

Amie.

As the rep stated it was Florida. Just can't believe they couldn't give someone a heads up on this problem. Recent or not, you knew people were coming up to their first re-consults. I was one of the first to do the F2F....poor company customer serve....

We'll take this one on the chin...we had a new doc lined up as a replacement so we thought we would be able to keep everyone looked after without interruption but when that doc dropped out at the last minute we were caught out. We won't make that mistake again.

Thanks,


Regards,

Amie.

Any docs in WA or OR yet?

I think we are talking about the same service. I went for my 1st visit on July 25th in Floresville, Tx. It is a suburb of San Antonio. I did not have to wait. He ask me what my systems were and what I took. I told him and was out in 10 minutes. It was a great relief to find someone who isn't going to think you're a drug addict. I had already made up my mind before I got there that as many records as I had and as far as I had travelled if I walked out of there without any RX's, I was going to really pissed.
Anyway Great Experience with DR.F
Rescue

Not yet.....it's not for want of trying. They are hard to tie down in these two states for some reason.
We'll let everyone know just as soon as we sort something.

Regards,

Amie.

Hi Amie. Thank you for your presence on the board. It is most welcome.

I live in OR. Oregon is a more "liberal" state. Meaning that docs here probably feel that a patient should just make an appt. Not that every patient who comes in is going to leave with what they want, but there is no PMS, no triple scripts - none of that.

And, because of the "easier" atmosphere, contracting with an OCS might be anathema for them. I know my doc would never do it.

Having said that, I applaud your efforts to establish your service in the PNW.

Thanks for your kind feedback. It's very interesting for us to see the different approaches from clinics in different states. We will keep pushing for all those states where we haven't yet got the coverage.

Regards,

Amie

I waited for my consult today no call from the dr!

Hi,
could you let us know via phone, e-mail or PM who you are and what the details are please? Have you contacted us via the normal route?

Thanks,

Regards,

Amie.

Amie, you are GREAT! You always reply. Such a good CS.

It cannot be easy establishing doc relationships with all the states. I applaud your efforts and wish you only the best in securing those relationships.

Every state is different and that can only complicate it. But, I believe you will be ultimately successful - it will take time.

I am quite impressed with your level of service. And I say that just from my reading. I don't use any service, but I read up on them. You are doing a good job.

Amie,
I tried to PM you and it said you do not accept PM's anymore? I was going to ask you new policies for the SC doctor. I might Call marty Tomorrow anyway.

Thanks
Bri

Thanks again!

You're right....it is really hard but we believe we can ultimately set-up and maintain a good quality, caring network of clinics that will treat patients properly within the law.
There are definitely some bumps in the road but we will continue to do our best!

Regards,

Amie.

Hi Bri,

yes, please call or e-mail. We have had some phone issues due to local weather-related outages today but we should be back to normal. Old technology somehow seemed to work better!!

Regards,

Amie.

anyone know what this company charges for refills?

jeez, looks like no one got any refills from them. thats kind of scary.

there website says reconsult every 3 months.

but im wondering what peoples experiences have been at the third month period, how it went with the doctor, cost, etc.

Yup, me too. i got no refills. The doctor said, "Absolutely no refills."

You raise an interesting point here.
Are you advising that there are certain states you are aware of that have regulations that would prohibit a physician from issuing refills on prescription drugs scheduled C-III and higher? Other than New York regarding benzodiazepines?
Along the same lines, is the need for "another consultation" somehow subject to similar state agency regulations or Rules requiring doctors to consult by telephone before a refill could be authorized within a six month period after the initial script?
I would think that your sharing of this kind of information upfront with your customers would be a very helpful addition to the service that you advertise on your Internet web site.
You seem to be a well-informed service representative and I look forward to hearing more details about these restrictive state regulations that are creating frustrations for many of your customers. Thank you in advance for your clarification.

i think we already know the answer to that.

theres simply only a very few states that physicians are available and because of the F2F requirement its economically more efficient to charge the few customers that are now patronizing these services every month then every 3 months.

i think what martind is saying tho is that if the companies inform patients as to what Rules are in the states they are being serviced, well then the patient will know what to expect.

it seems there are too many, shall we call them ''surprises'' popping by these osc that are making it frustrating for patients. and although it may not be the OCS fault laws are in place, they are certainly much more informed as to what will go on than the patient is.

I don't know if it is because of the state or the doctor, but phoneconsultation.com in California gives me refills, and I pay for a quarterly consult. I feel pretty lucky and I seriously hope it continues.

Is there a doctor in MS? If so, what city/region of the state?