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#649180 - 02/13/08 02:31 PM
Re: TCBchoicemeds.com - Question, Comments, General Informat
[Re: chicken2007]
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Stranger
Registered: 05/02/07
Posts: 18
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It would be nice if he would just come on here and give us an update. I have a cousin that lives in that area, were the tornado hit, and he says that power has been restored to all but the rural areas, and only a few hundred were left without power. And as I understood the last response from them, that was the problem. First the waiting period, then the tornado, then power, and still folks are waiting. Does not look good. I thought I would also add since Ben @ UMW says he is not related to TCB, I find it interesting that not only is everthing the same, but I talked with a friend that took the plunge with TCB, and says that TCB says to make the MO out to U****d D******y, which is the same as UMW. Now if the pharm for TCB is in TN, then that would mean UMW also used that pharm, since MO is made to the same company. And as far as I have read, UMW is still putting out the orders. Also, if memory serves me right, there was no waiting period with UMW. Just all a little strange.
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#649260 - 02/13/08 03:49 PM
Re: TCBchoicemeds.com - Question, Comments, General Informat
[Re: 53chevy]
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Newbie
Registered: 05/24/07
Posts: 40
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From what I remember "UD" is out of Jersey You know, I feel for anyone affected by the tragedy in TN and other areas. However, to start a new business and not contact your new customers, not e-mail, not callback, and switch your phone to go straight to VM, etc, etc seems a little weird to me. How about a simple banner msg on the website? Its clear that these people have jumped the gun and started out prematurely. Just look at the FAQ - filled with discrepancies, conflicting info mixed in from UWM - Refill charge is both $55 and $20 - Many states are "excluded" in FAQ but allowed upon order - Same inflated prices though
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#649710 - 02/14/08 09:32 AM
Re: TCBchoicemeds.com - Question, Comments, General Informat
[Re: jobusgal]
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TCBchoicemeds.com
Newbie
Registered: 01/29/08
Posts: 29
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Well, this Jarhead is going to lay some truth on you folks, because I am tired...very very tired of the jacked up obstacles I've had thrown in my path in this last week. This is above and beyond the debris scattered by our recent storms.
I started out this company with the idea that I could bring some freshness to an industry rife with slime. My Dr. and I were in complete agreement on this mission and it's perameters and we commenced this op with a feeling that we were doing something right. Those of you who have consulted with my doctor and talked with me on the phone can see that we are just real folks honestly trying to help people.
When the storms knocked out our primary pharmacy, we had a plan B in the form of House of Medicine out of Beverly Hills, California. My Dr. had what we thought was an excellent business relationship with them and I was more than comfortable forking over the 4K deposit that was asked of me for them to fill in this time of crapulence. The owner is a young guy named Ilan who I cracked jokes with on the phone everyday and who I percieved as a stand up guy. He wasn't. Now I am 4k poorer and have a hopper filled with orders that need to go out yesterday.
A big disadvantage we military folk have when we enter the civilian business environment is our social nievete. We are used to people doing what they say they are going to do, and alterior motives are hard for us to detect. We come from an environment where people look each other in the eye, and a gentleman's agreement is just as tangable as a written one.
But since entering this particular industry, I've discovered that the almighty dollar is too high on peoples' pirorities. Ilan told me that he currently wasn't filling for anyone and that he welcomed the chance to help us out. So we sweetened the deal for him by giving him the deposit he asked for and went to bed that night thinking all of our problems were solved. We felt like we dodged a bullet and maybe our new business wouldn't be crippled by the weather after all.
The next day, I faxed my scripts and shipping lables to The House of Medicine and offered to get them all pizza as there were alot and I knew they'd be busy like Santa's elves. Instead I got a call later that afternoon from the pharmacist who informed me that they didn't have enough supply to even send ONE of my scripts out.
Ok....
Bear in mind that I am telling my customers that the problem is solved and they will get their meds the next day. But beggars can't be choosers right? I had shelled out money to these people and they had me over a log. So I called Ilan to ask him what gives and he tells me that they need to get another supplier, but it shouldn't be but a few days. I was frustrated, but again, beggars can't be choosers. So I was still as nice as can be and adjusted my schedule and Pepto intake accordingly. The next day I got this email from Ilan.
"trevor, i just spoke to our supplier and they told me that they will let us know in a couple of days if they can give us the unlimited supply. Once we get the go, it looks like we should have no problem continuing to fill medications for you. Thanks.
Ilan"
He's telling me he's not filling for anyone else this whole time. But it's a lie. He is in fact filling for a company called "County Meds" and their owners have him locked in an exclusive contract. But County Meds lost their Doctor because they thought paying him for his services was optional. All hail Lord Dollar! Ilan saw my offer as a way to both weasel out of his contract and / or start filling for someone else behind their back. All of this was unknown to me until yesterday.
The day BEFORE yesterday, I get a call from Ilan saying he needed to speak with my Doctor before he could start filling because his supplier demanded to know my procedures. I was stressed the process was taking so long, but I somewhat saw the logic in the request and got them in contact. After a long conversation, the doc tells me Ilan just asked him questions about his pay and if he'd consider going to greener pastures (i.e. County Meds). My Doctor and I are friends that go way back, he's helped me with my shrapnel wound, and he's a guy who still believes in the Gentleman's Agreement. So he said no. Ilan then asked a bunch of generic questions about our service and ended the call. The next day I get THIS email from Ilan...
"hey trevor, i'll be getting back to you in a couple of hours. im in class right now. i spoke with dr. rube, just waiting on the supplier now. thanks, ilan house of medicine"
More delays. I'm pulling my hair out at this point and trying to reassure chronic pain patients that we aren't incompetant, just delayed. Yesterday afternoon I got a call from Ilan who said that he WAS in fact filling for another company and there was nothing he could do about it. And because I said the deposit was non-refundable when I sent it as a show of good faith, I was screwed. Of course he worded it alot more sugary than that. So I'm desperate at that point and offer to pay for a new supplier and new inventory if he would just ship out the more needed orders that day. Our TN pahrmacy doesn't even have an ETA at this point for being back up. He said he's think about it, and I got THIS email later that day.
"I understand where you are coming from, but please understand that I can't just stop doing business with the other companies that I'm contracted with...it's not good business practice and I don't feel comfortable proceeding with that course of action. I'm not too comfortable with you paying our suppliers for our inventory either. At this time, there's not much I can do for you and I'm really sorry it has turned out this way. I made a business decision and I'm going to have to stick to it as of now. If i find another supplier and I deem the supply sufficient to help you, I'll contact you right away. I hope you understand. Thanks for everything, Ilan House of Medicine"
Those of you who are relying on this industry to help you take care of yourselves are entrusting your problems to alot of slimebags. I want to change that. I went into this thinking I could bring REAL, HONEST, COMPASSIONATE service to an industry overrun with rats. I can't give up now, I've invested too much of my work and my savings (look up a USMC E5's pay rate sometime for some comedy) in this venture to call it quits. I am in talks with two other pharmacies who say they can help tomorrow or Monday. And I am sorry if you call an get no response as I am on the phone all day trying to get these orders out my door. You can knock me down, but it's cold day in hell when I get knocked out.
Go ahead and let the flaming responses begin. In the meantime, I am busting my hump to get you all your medicine.
Semper Fi
Trevor S. Leahy
Edited by TCBChoicemeds (02/14/08 09:33 AM)
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