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Whois info, public info, on March 24th, 2008:

Thanksgiving - Office Closed

Friday after Thanksgiving - Our office and Pharmacy will be opened for refills. Our Doctors will be out of the office until Monday.

OK - here goes the famous question....what pharmacy do you use. Let me rephrase that question....what pharmacy do you use for TN?

I can not send a private message at this time. If you will send me one or email us I will be more than happy to answer your question.

Thanks, Kaye

As of Wednesday the 29th we will start shipping to Tenn and Ky.

Really people you must,simply must give this service a call if you are looking for a caring, reachable and just plain nice customer service that I hope will be around for a long time. They really came through for me when I reslly needed it. Great consult price. I gotta tell you I got consult and meds for a littlle less than $200. I was paying almost that just for my refills from that other place.
All the staff at 1stclasscare U ARE AWESOME!!!I cant thank you enough.

Thank You for the nice reply.............

1st Class Care would like for our members to know that we will close on Friday 22 at Noon. If you are due for a refill please make sure you Notify us before that time.

We will open on Tues 26 at normal time.

The staff at 1st Class Care would like to wish you a safe and Happy Holiday. This is the time that we all need to take a moment and be thankful for eachother and for what we have.

And if we have extra, share with those that are less fortunate.

We appreciate your business with out you the member we would not be here.

Again, Thank you!!!!!!!!!!!!

Greetings!!!!

Everyday I see records come in that are not enough to consult a member on. My heart always drops when I have to call a member about their records not being sufficient enough.

Records have become a very important part of our business and with alot of Doctors using computer generated records, sometimes those records don't document what we need.

Then before you know it, your records are out of date again and its time to make an appointment to have them updated. I realize that at this time the cost of having records updated and paying another consult fee can hit the pocket book hard or wallet.

I have asked that when your records have become outdated and you are due for your re consult that you make that appointment go get your records and we will re consult you for free to help out with your cost.

Then you will have another year before you have to worry about your records again.

You can never have enough records even previous records should always be included previous records state that the condition is chronic.

Just to shed a little lite on the subject and to let our members know that I am always thinking of ways that we can help you with some of the cost.

As always thank you for your business!!!

Kaye

Just want to keep you updated. We will only have one Doctor on Thursday and her hours will be from 1PM to 4PM so if you need a CONSULT please have your records in by late today or before 12PM tomorrow.

On Friday we will only work till noon and will not be CONSULTING new members, so if you are due for a refill please contact us before 12PM on Friday.

We send out reminders on all refills so you will know if you are due or not.

Hope that you all have a Safe and Happy New Year!!!!

Staff at 1st Class care

Good Morning!! Hope you all had a nice Holiday. I sure enjoyed the rest and all the football. I am a big Gator fan and can not wait until next week for the big game.

Kaye

Hi, could you please inform me of which pharmacies you use for shipping in the state of FL? Thank u.

Hello!!! Email us at service@1stclasscare.net or call our office at 866-385-0980. For the information that you have requested...

Is that just Friday no new consults or all togrther I just recomended you to My neighbor and he is supposed to send in his records today????

I am an idiot should not be on the computer without My glasses I missed the date sorry again

We are CONSULTING that was just our schedule for the HOLIDAYS. We are shipping as well.

Everything is on schedule.

Thanks Kaye

Good Morning

I just want to say that I offended two customers yesterday, I guess Thursdays are not my day. I do want to apologize to the both of you and to let you know that I am sorry that you do not realize our position here.

We are reps not Physicians nor Doctors and we are not the prescribing party that is the Doctors decision. If the Doctor will not accept your records than it is our job to ask questions to try and help you come up with the records that he/she needs.

I had a patient yesterday that had records that I had never seen before and there where statements in those records that I had never seen before. I sent them over to our Doctor and he said no. I asked the patient questions and came in this morning and had this not so nice email.

Please understand that what we do is not always easy and in the last year is has become harder. We have to have Rules and guidelines to protect out Pharmacies, Doctors and customers that we service and it must start with us as reps.

I want to continue to help our customers that need us and in order to continue that we have to abide by the Rules and regulations that we feel are necessary to stay in business.

Again! I am sorry and I can not help to feel saddened.I care about all my customers and work hard in order to service them but I will not break any Rules in order to keep someone from slamming me on the boards.

Please understand if a site will not accept your records that doesnt mean that we are terrible people

Sincerely,

Kaye, Debi and Robin

Ist class care is what you get from these people, thier name says it all...........

Changing title back....A rep shouldn't change their company's thread title unless they don't like business .

Post deleted by waynecperry

Are there any states that you do not ship to? I travel a lot and I need to make sure I can get my medication when I am travelling to see my grown children and grandchildren. Also:
Is there any way you could send me a list of medications that you have and the price? I am new and need to find an OP. Can you tell me what pharmacy you use as well in a pm or email? Thank you.

Thanks TJT,

For looking out for me. I am not the brightest when it comes to computers....

We have sent you a private message to your questions.

Let us know if you need anything.....

Thanks MTKSS5

We appreciate your feedback and you as a customer

We are experiencing problems with our Web Site. Please contact us by email or phone.

We hope to have the problem taken care of soon.

Thank You,

Kaye

We are still having problems with our server.

Please do not fill out the information on the website at this time.

If you need a consult, please! contact our office at 866-385-0980 or email us at service@1stclasscare.net. We apologize for any inconvenience that we have caused you and we are working on the problem.

Sincerely,

Debi

Just wanted to let you all know that our server is working again.

Our Doctor that consults for Tennessee has had an emergency and she will be back on Monday.

We have been very busy this week and I just want to say Thank you to all our customers for posting feed back on your experiences that you have shared with us.

We are still working on the web site so that you can access your information, it has been a slow process but we hope to have it finished soon.

Records-if you are due for another consult and your records are being close to being out-dated please make sure that you schedule an appointment to up-date your records. You will be given a free consult when this time comes to help you with the cost.

Again, thank you for choosing 1st Class Care and we appreciate all of you.

The staff at 1st Class Care

Their name says it all! I have had my consult and awaiting my shipment today. Their name says it all for me....it was the easiest fastest experience with an OP for me ever along with the CHEAPEST! Wonderful! Will post after shipment arrives as well! Thank you 1st Class Care!

Have a nice weekend to everyone

*****************************************UPDATE********************************************

--------->I have never recieved such prompt, courteous care from any online pharmacy. I am truly impressed!<----------

I have been through the ringer with online pharmacies but 1st Class Care is the exception. My medications were not due to be delivered until afternoon, well..if 12:03 isn't (soon afternoon) I just don't believe how fast this package was delivered. I know UPS had something to do with the delivery also, but the only thing I could even possibly say about 1st Class Care is that I didn't get a tracking number, but I was well informed of that before I signed on. Quick emails, quick about returning phone calls and very friendly and helpful doctor and staff. If I had to rate on a scale between 1-10 I would rate an 11 on this whole experience so far. I just can't seem to say enough. I am truly grateful that I chose this company from the ones I was considering.