I'm new here and have been emailing with Robin and talking to her on the phone. So far so good! She's been very nice and helpful I hope to get a consult next week.
Chattychicky

well I FINALLY got my records from my doc. Last night I filled out the online questionaire and then today I faxed my records to Robin. Seemed like I had some trouble with the fax so I called there and Robin got on the phone with me. She acknowledged that she did get my records but couldn't access the form I filled out online due to their server being down. She took my info again by hand so she could get me moving in the process. She said I would receive a call today yet from the doc and son of a gun, 2 hours later he called Very smooth sailing so far! Robin please don't ever stop working for this company! You know who I am
Thanks so much for everything and I look forward to hearing from you tomorrow.
Chattychicky

To finish my review of this company it honestly went like clockwork! Robin called me yesterday (the day after my consult).We finished going over everything and she said Robert would call me in an hour to take my CC info. Robert did call me in one hour, my script got called in right away and I picked it up after work. A++++ in my opinion! Keep up the good work
Chattychicky

Hi Chattychickie, likewise my experience with 1stClass was exactly the same. Sent in info last month, rec'd script right on time, pharm no problem with out of town script, rec'd this months refill script exactly on time, this time with refill right on script. Had call from Robert afternoon B4, had script in my hands 11a via UPS next morning. Picked up meds 1 hour later. Robin & Robert. The best. Wouldn't want togo anywhere else! Thanks 1stClass, we need ya!

Hi,
I rarely post, but I just had to second the positive experiences on this thread about this organization! While I have not completed the process yet, I am so impressed already I wanted to post my experience so far. I am switching services due to reconsult slowness of my current provider, they don't answer the phone, etc - same old drill. I researched these boards before calling anyone, and 1st Class Care seemed the best bet:
1. Fellow pain sufferers have said positive things here;
2. NO worries about the 'G' man, and having script refused;
3. There isn't a lot of activity, which usually means not many complaints;
4. Price was competitive.
So, I looked at the website, which doesn't give a lot of information unless you register, but there is a toll free number to call, and get this, they actually ANSWERED! I spoke with Robert. He answered all of my questions and was extremely helpful and professional. One of my questions was how long the process would take, and he of course told me it depended on the state of my records, but if everything checked out I could have the package in hand by Tuesday (this is Friday)! So I entered the data in the website and faxed my records. He called me about 3 minutes after I got back from the fax to tell me the doctor would be calling. Then the doctor called about 1 minute later, then he called me about 2 minutes after the Doctor finished to finalize some details. I swear I have NEVER EVER had such quick service on anything. They do COD or card - I think by the time everything is added in it will be around 200 - 225, which is competitive in the current market, plus you get the stellar customer service. So far I am seriously impressed!

Yet another amazingly great experience with 1st Class. I accidentally deactivated one of my Rx's and the pharmacy said they needed a call from the doc to activate it. I e-mailed Robin and it was taken care of in minutes!

They really picked a name that fits very well indeed. 1st class all the way!

Hi Folks!

I'm a victim of the debacle known as "Consults Direct", and I need a new direct script doctor for my broken jaw ASAP!

Can anyone give me some feedback on this place? Has anyone worked with them recently? If so, would you recommend them?

Feel free to PM me, if you would like.

Thanks in advance for your help!

~MisterChristian

The pharmacies that did not honor their script for me were not doing it because of the DR they used, they didn't honor it because they both (CVS and Walgreens) in my area have stoppped honoring out of state scripts, no matter who the prescribing doctor is. They do not use Dr. Garcia.

did you get your script filled? If so was there any problem? Did you try walmart or Osco? I am supposed to have a consult today. So far,no call, but I am hoping it will happen soon, and I will have good luck getting it filled. this is getting harder all the time. Peg

Sorry it took so long to respond, I did not get my rx filled. I really did not have the time or patience to drive around to 6 different chains and get glared at by rude pharmacists all day long. I wound up just tossing it, however I now see alocal pain management doctor who conservatively, yet adequately prescribes for me. The doctor they use is great though, and if you livein an area where they will fill out of state scripts, then you should be fine. They have excellent customer service, but from what I hear you should watch out for that psycho Brandi chick (I never dealt with her).

1stClassCare has a pharmacy that will ship to you if you do not want to go the direct script route.

I tried this service with their direct scripting, got dr leo-tard, and was insulted by being scripted 90 hydrocodone when my records are the best they get and qualify me for schedule II narcotics, let alone 120 hydro. I would not recommend this outfit to my worst enemy. I called Friday and spoke to a CSR after the dr refused to script me xanax and she asked me to send in proof that I had been prescribed xanax before, so I sent her much of what was initially sent along with pharmacy receipts indicating that I got 120 a month from my prior pain mgt doc. She made it seem like there was hope I would get the xanax added, but low and behold, I called today and the story changed. Now I have to pay for another consult. Not hardly! In fact, this outfit will most likely not be around after the Ryan act takes effect, at least not with this type of service.

This place like all the other Direct Scripts places, cannot script Schedule II narcotics, nor did anyone of them script 120 hydro on the first consult. They all seemed to wait till the second consult to go to 120, if then.

We all know these services do not prescribe schedule II narcotics, it's hard enough to get them to prescribe adequate care with the schedule III narcotics. The whole lie about "90 is the limit we can prescribe" is just that, a lie. My PCP was prescribing me 150 lortab's and 120 xanax until he retired. You can legally get 180 hydrocodone 10/325's a month so when the OCS doctors tell patients they are limited by law to prescribing 90, they are just simply lying. They are trying to fly under the radar screen of the DEA for beign labelled a script-mill. Go to docsforconsults.com - they'll prescribe 120 of each, hydro and xanax. So it's clear that it's possible to receive the 120ct if you need them and your records warrant it. That's basically what it all boils down to for the good OCS's. Some just have doctors who are avoiding trouble by not over-prescribing any particular patient. They prescribe to so many patients a day, they probably have to order new Rx pads every day. Dealing with OCS's is getting extremely expensive for everyone and will continue to climb. Not including the travel expenses and lost time from work once they Ryan Act takes affect. My suggestion is to find a local physician who can prescribe what you need. If you have to travel to the next town to find one, it's still going to be less expensive and less hassle than dealing with these OCS's who are hating that they are going to ultimately lose the battle. My previous PCP would prescribe me enough for six months at a time so that I could come in once a year for blood work. These OCS's know they have everyone at there beck and call so they are taking advantage of everyone as much as they can get away with.

Thomas .....I'm Glad that you can Get Schedule 2 Narcs and also Be Prescribed 120 ct of Xanax...and your 150 ct of Hydro. If it is so easy for you to find a Doc.... then Why are you using an OCS? Maybe you Don't realize how Hard it is to find a Doc like your Previous Doc. If it is so easy!!....You should go Find another Wonderful Doc like you had before! JMHO
Good Luck
Stevo

I was prescribed 120, but 90 on my first consult, at 3 different services over the years. I know that has been standard practice, but I am happy to hear that at least one was doing it on first consult. My point was, that was "standard practice" with 99% of the services, so why you would expect anything different confused me.

For 2 years I had no problem at all getting 120 than when the requirement came that you had to prove you where given that med by your primary it got harder to get 120. Of course I had the proof but my Dr. didn't script 120 so I couldn't prove that's what was required. This confused me since I thought the whole idea of going to OCS was since my Dr. was under prescribing. Now they are saying they can't give more than 90 like others already said (I believe it's the same Dr. being used by multi services right now and the last name starts with a F). It's good to hear at least one service left understands.
K
Edited for spelling. It was just to bad

Stevo, I still have access to the pain management doctor, it's just a royal pain in the #$* because it inteferes with my work and I go to school at night. Let alone, most of the schedule II narcotics keep you a little intoxicated. ;D At any rate, it's hard for me in particular because I have to take a day off from work just for an appointment due to the nature of my work, and then I end up using all my vacation on doctor's visits. He'll usually let me have a face-to-face then what they call "quick calls" where they have the scripts at the front desk waiting on you for two months, then you have to see the doc on every third month... I've made an appointment to have my bloodwork done and get back on track with him since all the OCS's are going down.

P.S. Stevo - Love your Avatar (or whatever it's called.) ;D

I recently used 1st class to try and get a consult in Dallas. When I was about 4 hours into my drive they call me to say the doctor is not in today! So I was told since I made a trip that far and the doc cancelled they would obviously reimburse me my money that I paid to get the consult. That was roughly 3 weeks ago! They will not give me back my money? Are they running a scam?

I have a F2F scheduled tomorrow with NJ Dr. Louise Diehl. Will post fb afterwards.

Peace,
Julz

I met with Dr Diehl (NJ) yesterday. She was professional, funny, and took her time with me! She is holistic, but she did prescribe for me!

Highly recommend!

Peace,
Julz

OK, i just wanted to report on how my F2F went with this company. I had originally had a F2F set up with another service in April beofre the Dr. was closed down.

Not wanting to go down that road again, i took my time in researching and talking to all of the other companies. I was not to happy about all of the posts regarding Dr.s that are quitting, companies that are all there until they take the money and then tell you there is nothing they can do when the Dr. is not what anyone was expecting.

Another issue i was having is that while there were several Dr.s in Florida, none in the northern part of the state. The thought of a 8-10 hr drive to see someone down south and then 8-10 hours back was not happening.

I finally went with 1stClassCare because they had a Dr. who came up to the Northern part of FLorida. I called the comapny, Christine was great. She told me that the Dr was going to be here on Aug 7th. I faxed over all my records and everything. The next day Christine called me to say that there had been a mix up and the Dr was not going to be in FLorida that day. She told me to hang on and she would get me another Dr.

She did. I had my appointment today. I was not sure what to expect but i can tell you that it is nothing like the phone consults. He took his time, talked to me in great detail about my condition and what i had tried in the past. He did say that he was not comfortable with rx'ing me the Soma that i was taking. HE doesnt like that medication but he gave me other options that i had not tried before. I agreed to try something else. He told me if i didnt like the new medication he would change it at my next consult. He also added another med that i had never taken before. He listened to what i was saying and told me more than once that it was my body and only i knew it well. He said that he would do what he could to guide me and educate me but the final decision is mine. I felt like i had won the lottery!!! I hope he is around for a very long time.

Wow, I guess i will rely to myself. I thought more people woudl be interested in this topic but i gues not so much.

I do hav eont question for those who have tried it. He put me on Klonopin instead of the Soma. He said it will relax the muscles and help me sleep better which is a huge issue for me.


Any pos or negs on taking this med?

Hey Dixie!

I am glad to hear it worked out for you. I used 1stCC up until recently. They've always been great as far as customer service. If I get back into the position where I need a F2F, I would definitely choose 1stCC first.

Klonipin is a benzo, but I'm sure you knew that. I haven't taken it much but it does help me sleep and relax a bit. I can't compare Soma and k-pin because they are different. Did you ask him why he doesn't like Soma? Just curious...

You should post the k-pin specific question in another forum, like prescription medication questions. You will get more response there.

Tee~

Dixie, I wanted to reply to your post, but I didn't think I could be of help. I've never taken Klonopin (or any other benzo) - so I didn't know how my response could have been useful.

Surely there are others who DO have experience. One thing I have read is that it is effective without being as strong as other benzos. No idea if this is true.

What I CAN provide is support. Probably kinda useless. But I wish you well. Hugs.

He never really gave a cokplete answer only that he thinks the Soma doesnt work well. I have to say I have taken the klonopin and it does relax me a bit and i do tend to sleep abit better but I am still getting the horrid muscle cramps across my shoulders and lower back. I guess we will talk about that at our neext consult.

I really did like him though, he wasnt it was his way or the highway but he was open to litening to what i had been through before and what worked.

The coolest part is that he is willing to work with my PCP.

i have been a customer for years

travelled to indiana in May for firs face to face

gettting a refill was unbearable as the doc did not respond

my records are clean

mow they have a Chicago Doc

anyone him? started on sept 14th

I've been using 1stClass since they opened (I think I wae their 4th client, well within the First 10). I started w/ them when they were the same as all other ROPs (Except they had EXCELLELENT Customer Service). I can't remember if it was my 2nd Consult, or my first(the last refill), but at one time they lost the pharmacy they were using, so once they found out that I also lived in FLORIDA, they said that should be super easy, & then then they asked me if I had a Local Mom&Pop Pharm. that I used, or at least had my current info, that I used in the last year(which I actually did for Endocet),she the told me I should be able to pick up my scripts in 1 hour. I called the pharmacy to see if their ready & the RpH(who was super nice) to me that he asked the person who called in my scripts if I hade insurance or not, the he went on a website pscard.com, which is NOT insurance, but a RX discount card that is FREE, saves you upto 50%. I don't remember the exact price(or savings)but in about 2-3 weeks I got a plasctic card(that looks like a C.C.)that said P.S. Card, and it had all the normal nard(i.e.BIN#, MemberID#), so I guess the good people at 1stClassCare filled out all my info, and they have an option to PrintCard, while waiting for your perpanent (Plastic)card.
Anyways I live in S. FL, i'm able 2 get schedule II drugs legaly (Roxicodone, Dilaudid, Oxymorphone((Opana100mg)),and Xanax).
GADOR:)Rules---A.K.A.-ALPLAX
I cut down to 3 bars/daily

xxx off topic deleted xxx

I found out that 1stClassCare is using the same service as AlliedMedical for Washington. The Dr. they had walked out leaving patients to find a locked door. I talked to 1st class and they didn't know, and had scheduled patients to see him. If you are scheduled you better call them before you waste a trip.