I am sorry, but could you tell me how you were ripped off.

When you fill out the new members page you are to receive an email on the next step. That step is to send in your records and ID. We can not consult a member before we receive your records.

Our office receives about 40 to 50 new members request every day. Out of those 40 to 50 request we may receive 5 sets of records.

We do not call every new member who summits a new members request and our website is being changed. This is a waste of time and money and we try to keep our prices low.

We email you with the next step and that is records.

If you did not receive this email then you should of called our office. We do answer our telephones and would be more than happy to assist you.

Did you fax your records????

I think this is far from being ripped off and if this is your attitude, then I would prefer that you didnt use our services.

We are here to help everyone that we can. There are some we can not due to no ship states and records not giving enough information. We are tough on the records, but we take pride in helping our potenial customers and customers.

I have been working part time at the pain clinic and I am not on the boards all the time. I do check in from time to time. Our office hours are from 9-5 and we are here if anyone needs anything.

Thanks Kaye

SAM5768

Thank you!!! I am sorry that you did not receive your medication same day. We do not have any delays our pharmacy is just having a rough time on how much of each medication to order. We did not have 7.5/500 a couple of days but the problem is taken care of now.

You will not be disappointed that you choose our service.

Thank you for your nice reply and thank you for giving 1st Class Care a try. We appreciate you as a customer and if their is anything we can do to help you with your pain, please let us know.

Our Doctors do not just consult you, if you are having a problem and need to speak to one of our Doctors, please advise us.

Thanks Kaye

Hi Kaye

I think they said another company ripped them off and than they went to your company.....thats how I read it anyway. Re-read the entire first sentence.

I do beleive you are correct and I owe someone an apology. I am tired and I had no right to take it out on anyone. Have a nice weekend and I guess you need to read something more than once, when you are blonde...Have a nice weekend.

All tracking numbers have been sent, if you did not receive your tracking information. Please call the office we are leaving at 5pm today and not a minute after.

Thank you/Kaye

Happy 4th and we will see you on Thursday. All tracking information has been emailed.

Thank you/Kaye

Great Place!

They are running behind on my refill. Can't give me an exact day. I ordered refill on Monday. Was told probably Thursday as the Pharmacy was out of my meds. Now I'm being told maybe Friday. I know everyone runs out sometime and this is the first time I've had problems with them. But be aware that there are delays.

is this place usually dependable?

I was due for a reconsult a week ago. They kept telling me to email back tomorrow that they were behind. I called them yesterday and was told that I should have received a consult wednesday. They told me that I would definitely receive it yesterday still no consult as of today. I don't know what to think.

Ist Class is a GREAT company. Aount 3 weeks ago when it was time for my refill, their pharmacy was out of the medications that I was requesting. They let me transfer my prescription to a local pharmacy for just the 1 time, until they got things corrected with their new pharmacutical wholesaler in NY.
I guess that everyone knows my now that the fed are putting preasure on pharm. wholesalers who ship to florida. I have heard that pharmacies have been ordering bottles of Motrin in addition to the usuals(Norco,Lorcet,Xanax,Valium), just so their ratio of scheduled 3 meds to non scheduled meds would be 50/50, instead of 95-100% scheduled meds.

To get back to 1stClass, they are a great company, with very nice CS Reps.
BenzoBob

Hi robin and kaye.

Any updates. Are there still a day or 2 delay? Thanks for any info and all the hard work you all put in. more important thanks for always being honest with your patients.

Are they taking new customers yet?

I am currently residing in the Commonwealth state of Kentucky. My Question is do you ship to my state Ky.
I have medical records, x-rays and M. R.I`s, along with current records of the medication I was "undermedicated with.

If you can help me break these chains that pain has bound me with I wil be very grateful

Danny Muttersbauh ..... Thank you for your time and consideration

Hi,

I am looking to change to a new company.

I was wondering if this company is also having big delays?

Does anyone have any real feedback?

It is appreciated. I am tired of getting my money taken, then waiting weeks & not getting any information from the company I am currently with. They just do not care.

Thank you

Hi Kate,


Do you know when/if you will be shipping to CA?

We are running up-to-date on our refills and re-consults. Everything is COD so you don't pay for anything until you recieve it. Our consult fee is divided into 3 parts so you get charged for 1/3 each time you get filled. That way it is benificial to our customers incase something happens. We are always open for idea's on how to help our customers. We are sticky on our records but we plan on staying here for a while and we do not want to grow big. We are honest about everything. Please feel free to call or email us. Thanks Robin

I'm looking for a new place. Does anyone have any recent good or bad feedback on this place?
If you could please PM me or respond I'd really appreciate it.

Hello Everyone,
Like Robin said(2 posts above), you have nothing to loose. Everything is done COD. The consult price is split into 3 payments(1 payment w/every med delivery). The prices that their pharmacy uses are fair. This is a really consumer safe ROP. You are only paying for 1/3 of the consult price at a time, so if something happens and they loose their pharmacy or get closed down, your NOT out $100-$125 for the consultation, and you didn't pay full price for the consult, then something happens and you have 2 refills left. This has happened to many customers, including me(YPM). When I signed up with 1stClass they were offering a special $75 Consult. When the FedEX truck arrived the next day, all that I had to pay for was $25(1/3 Consult)+ the price of the meds and shipping. When it was time for my refill, their pharmacy was having problems getting Watson and some other brands of meds from their distributor(the feds are controlling how much hydro,Xanax,Valium is coming into small FL pharms that show 90% of meds dispenced Scheduled 3 meds), but Robin and Kaye told me that their pharm just signed a contract with a NEW pharmacutical distributor out of New York. Since I needed my meds and could have had a seizer w/o them. Robin told me to find a pharmacy in my area, and to have them call their pharm and I would be able to transfer 1 refill(only 1 NOT both)so that I would have the meds that I really needed. My last fill is to be filled by 1stClass's pharm(as they would be fully stocked again.
These ladies really care, and I would recomend them to everyone. I have already refered at least 10 people to their service, an I've received PM's from those people thanking me for recomending them. They didn't underprescribe, but you have to have GOOD RECORDS(No cutting corners here). The day that I had my consult, I just finished walking about 1 mile to The UPS Store to fax my records. 2 minuted later I received a call on my cell asking me to lighten up the copy of my ID(normal ROP BS that everyone has to deal with). I called them and they said that the ID was clear now, and a PA will be calling me in the next 2 hours. After getting a bottled water, I started walking back to my house, when the phone rang(I was waiting to cross a busy intersection)and it was the PA. She commented on all of the road noise, so I backed away from the road and told her the situation. We had our consult which lasted about 10 min., and the PA approved the 3 meds that I was asking for. About 2 hours later I received a call from Karen saying that the PA changed her mind and didn't feel confortable prescribing these meds to me. Karen told me that the actual doc has the final say so, and she got him to call me later on that day. Aroung 3PM the DOC called and everything went smooth. I think that he actually prescriped me 120 hydro instead of 90. I has the meds first thing(before 10AM)the next morning. I can understand way the PA felt unconfortable prescriing me the meds, with all of the road noise in the backround(she probablly thought that I was a homeless drug addict who just got their monthly crazy money from Social Security). I thought that it was really nice that the doctor called me(he probably just signs off on 99% of the scripts. I know that 1stClass was just opening and they probably really needed me as a client(they gotta pay their bills). The doctor was super nice, he didn't want me to stread his name around, so I won't(DON'T ASK). I give 1stclass an A+++

No, they do not serve Kentucky. I don't know of any OP that does anymore.

how do you pay the cod? is it cash, check, credit card or what?

Money order.

Over the years I have been with some of the most praised and talked about Rop's on DB(almost all of them have since shutdown). 1stclasscare a great service and I have never been more satisfied as an online patient. They always answer my phone call and will even call me with tracking information. A+++

Arizona:

We've both been around for quite a while. Do you know what Pharmacy 1stClassCare uses. I've always found that the pharmacy is just as important as the OSP. PM me if you don't want to answer in the forum. I'm also over on the VIP side.

Thanks,
Geodesy

Hey Geo.. Did you ever find out the pharm? Could you pm me if you did? Thanks!

I am currently looking for a new pharmacy online, can anyone give me any good info on this place? is it any good?

My Aunt uses this outfit and tells me they are top-notch. Never any trouble with consults or shipments either. Her initial fills and refills have always been delivered next-day.

Give it a try - Good Luck!

does anyone know if they are currently shipping on time? as i am thinking of moving on from my current OCS that is NOT thanks

Is there a way to check prices without becoming a member? I am with another ROP that is two months behind shipping and getting further behind everyday, but I don't want to sign up without canceling my other membership because I don't want it to look like double dipping. I don't want to cancel other membership only to find I can't afford or they don't have what I need.

i would email them

I've only used one other online service & after two prescriptions, they began delaying...day after day, then week after week. They seldom answered emails and you could never reach them by phone. I chose them because they had a four star rating at the time. I've been with 1st Class Care for about six months and have had better service than I've had at my local pharmacy(and I've never had a problem with them). They are always available, always respond honestly, and obviously have a great deal of pride in their service. I highly recommend them!!! I'd vote for a five star rating for 1st Class Care if I could.