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#327483 - 03/30/07 06:51 AM
Re: MyWeCareRx
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Stranger
Registered: 05/03/06
Posts: 21
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MyWeCare is great, but their pharmacy (IVRX, in NJ) is HORRIBLE.
I had three refills, every refill was late leaving the pharmacy, one time it was 4 days late!
Worst of all, I've been SHORTED TWICE! My 2nd refill was missing 4 pills (no big deal, but out of a 60 count? Doesn't seem like a counting error to me!). So I communicated this to Stacey at MWC, and she said the pharmacy has a lot of problems with undercounts and that my next refill would have the 4 extra. Just got my 3rd refill today and get this, I am dead serious, there are 30 pills in there exactly, yet the bottle says 60. Yes, my cc has already been charged.
I'm waiting for MWC to open to discuss, will let you know how this problem is handled.
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#327497 - 05/14/07 08:31 PM
Re: MyWeCareRx $50 discount for VIPīs
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Member
Registered: 06/19/06
Posts: 121
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Quote:
I have posted a new topic but it has been a while annd I have serious questions.....please help! How do I post a new topic??
Click on "Main Index" at the top. Scroll down through the topics. If you have a general "off topic" thread you want to start...then go down to "Off Topic/Happy Hour Discussion" (or something like that) and click on it. Or find the category that best suits your topic/question. You'll then see a clickable link that reads, "Post". That's how you begin a new post! HTH. There may be an easier way...if so, maybe someone will come along and share and we'll both learn something!
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#327504 - 05/17/07 05:04 AM
Re: MyWeCareRx $50 discount for VIPīs
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Stranger
Registered: 04/26/07
Posts: 8
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#327506 - 05/17/07 10:27 AM
Re: MyWeCareRx $50 discount for VIPīs
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Journeyman
Registered: 12/01/04
Posts: 83
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I had my first re-consult with MWC yesterday. I emailed Stacey, she responded within minutes and in an hour or less the doctor phoned for reconsult. The doctor was very nice. Stacey emailed me the total COD cost. She said she didn't think the pharmacy would get it out that day, but would mail it the next day (which is today, Thursday). I didn't receive a tracking number from Fed Ex so was expecting one today. But, this morning the delivery was made by 9:30A. A very nice surprise. I always get my money order the same day I talk/email Stacey about refills/consult, which I'm glad I did this time since it came so quickly. All in all total turnaround time was 24 hours. (Sometimes it is a bit late because the pharmacy gets full and I don't mind that because Stacey is so forthcoming with that information and I never feel out of the loop. Personally, I don't consider "late" when only a few days elapse -- that's just my personal opinion, others may feel differently. Late to me would be a week or more and that's never happened with MWC.) So, once again I continue to rate MWC a solid ten Stars -- I encourage use of them. The customer service is outstanding and Stacey is a gracious and helpful. It truly makes such a huge impact on me because living with chronic pain every single day takes a toll, as all who are here know only too well. I don't have to worry or question that the medicine one needs to be able to work and take care of my family will be there. The customer service is wonderful; Stacey is prompt, gracious, helpful and all other positive adjectives.
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