This NZ-based company has superb customer support and really fast service. When I had trouble ordering on their website (probably due to my Linux-based browser), I used their "contact us" link to request help. Within 30 *minutes* I got a reply from a real person who signed her name, and I resubmitted the order. It confirmed within the hour, again accompanied by a personal e-mail from a customer service person who signed her name, and it shipped within hours after that. It arrived here (Oregon) within 5 days by air express from Fiji, very discreet packaging and customs label stating "body care products". I ordered Synthroid equivalent "Eltroxin"--they supply branded meds, not Indian generics, so they cost a little more in some cases. They are the brands sold in Europe, but made by the same company that produces the U.S. brand. Shipping very cheap, only $7.50! Very fast, and they guarantee delivery.